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Avatar de Luz0517
Luz0517
Principiante
20-04-2020
Resuelto

¿Dónde está el usuario y contraseña del módem?

Deseo cambiar la contraseña de mi wifi y me pide un usuario y contraseña, ¿dónde los encuentro?

clave wifi
usuario internet

2 Respuestas

Ordenar por
  • Avatar de Dieguin
    Dieguin
    Leyenda
    20-04-2020

    Hermanito,

     

    Esa información te la brinda el técnico al momento que va a instalar el servicio, en caso no la recuerdes te sugiero descargar la app Smart Home de Claro, ahí podrás ver el nombre de usuario y contraseña.

     

    Te dejo la lista de los routers disponibles:

     

     

    Así es como visualizarás tu dispositivo en el Smart Home:

     

    Si tuvieras algún tipo de inconveniente, te recomiendo comunicare por el inbox del Facebook de Claro para que puedan ayudarte.

     

    Dieguin

  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    20-04-2020

    Hola amigo los accesos al router claro no te los dara ya que son en calida de prestamo hacia los clientes y no te cobran ni un sol por lo tanto te restringen 

     

    Si deseas hacer te recomiendo llamar al 123 y solicitar que habiliten el modo bridged en el router de claro y tu conectas ya tu propio router comprando como un repetidor asi en el router que tu compraste de ahi ya podras realizar las configuraciones

     

    Saludos 

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hg8145v5?","conversation":{"__ref":"Conversation:conversation:68566"},"id":"message:68566","revisionNum":3,"uid":68566,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":135945,"login":"Eduardo39","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":31444},"postTime":"2021-07-13T07:34:15.850-05:00","lastPublishTime":"2022-06-08T13:34:58.480-05:00","readOnly":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:61034":{"__typename":"User","id":"user:61034","uid":61034,"login":"Dieguin","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-06T14:17:47.815-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:61034"},"ModerationData:moderation_data:39940":{"__typename":"ModerationData","id":"moderation_data:39940","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:39940":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:61034"},"id":"message:39940","revisionNum":2,"uid":39940,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:39929"},"conversation":{"__ref":"Conversation:conversation:39929"},"subject":"Re: ¿Dónde está el usuario y contraseña del módem?","moderationData":{"__ref":"ModerationData:moderation_data:39940"},"body":"

Hermanito,

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\n

Esa información te la brinda el técnico al momento que va a instalar el servicio, en caso no la recuerdes te sugiero descargar la app Smart Home de Claro, ahí podrás ver el nombre de usuario y contraseña.

\n

 

\n

Te dejo la lista de los routers disponibles:

\n

 

\n

\n

 

\n

Así es como visualizarás tu dispositivo en el Smart Home:

\n

 

\n

\n

Si tuvieras algún tipo de inconveniente, te recomiendo comunicare por el inbox del Facebook de Claro para que puedan ayudarte.

\n

 

\n

Dieguin

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Hola amigo los accesos al router claro no te los dara ya que son en calida de prestamo hacia los clientes y no te cobran ni un sol por lo tanto te restringen 

\n

 

\n

Si deseas hacer te recomiendo llamar al 123 y solicitar que habiliten el modo bridged en el router de claro y tu conectas ya tu propio router comprando como un repetidor asi en el router que tu compraste de ahi ya podras realizar las configuraciones

\n

 

\n

Saludos 

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