Discusión del foro

Avatar de Mc_1986
Mc_1986
Leyenda
13-06-2016
Resuelto

¿Cuánto cuesta un deco HD adicional?

Quiero un deco adicional, ¿cuánto cuesta y dónde lo pido? (no quiero ir a una tienda claro)

  • Avatar de Edytoons-1902
    Edytoons-1902
    17-04-2020

    Hola, Cecilia.

     

    Muy fácil, lo primero que debes considerar es que tu router sea compatible con la app Smart Home, así que por aquí te dejaré la lista de los routers que son compatibles:

     

    Si tu router está en la lista, sigue los siguientes pasos:

     

    Paso 1: Entra a la app y ve a soluciones

    Paso 2: Selecciona tu router

    Paso 3: Cambia la contraseña

     

     

    Y listo, así de fácil.

     

    Saludos

    Espero haberte ayudado.

5 Respuestas

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  • Avatar de Jhonaju
    Jhonaju
    Maestro
    13-06-2023

     

     

    Hola Migrando 

    Te comparto todas las opciones que tienes para ganar Claro Puntos:

     

    Si eres Postpago 

    1. Por pago de recibo mensual: Se asignará 1 Claro punto por cada S/ 2 del cargo fijo mensual.

    2. Por Consumo Adicional: Se asignará 1 Claro punto por cada S/ 2 de consumos adicionales (llamadas telefónicas, SMS, transmisión de datos, otros).

    3. Por Renovación de equipo: Se asignará 100 Claro puntos. 

     

    Si eres Prepago

    1. Por Recargas: Se asignará 1 Claro punto por cada S/ 3 de recarga.

    2. Migración de Prepago a Postpago: Se asignarán 100 Claro puntos por migrar de una línea Prepago a un plan Postpago.

     

    Servicios fijos 

    1. Por pago de recibo mensual: Se asignará 1 Claro punto por cada S/ 2 del total de la facturación mensual de su Paquete 3 Play o Claro HDTV.

     

    Comunidad Claro:

    Ahora también por solo estar en la Comunidad, al participar e ir subiendo de nivel, ganarás Claro puntos, para más info ingresa aquí -----> CLARO PUNTOS COMUNIDAD

     

    Si te fui de ayuda MARCA mi respuesta como Solucion Aceptada, y apoyame con un like. Saludos

     

  • Avatar de rcml1980
    rcml1980
    Leyenda
    13-06-2023

    Hola Migrando 

     

    Te comento que los postpago, no acumulan Claro puntos por las recargas realizadas física o virtuales, el beneficio es solo para prepagos.

     

    Ahora, lo que si puedes realizar es consumos adicionales, como compra de paquetes, o enviar recargas a líneas prepago, etc, recuerda que por cada S/. 2 soles que pagues del total de tu recibo, acumulas 1 Claro punto.

     

    Si necesitas más información ingresa al siguiente enlace: https://www.claro.com.pe/personas/beneficios/claro-club/

  • Avatar de Jhona1234
    Jhona1234
    Profesional
    07-06-2023

    Te cuento que puedes solicitar un punto adicional llamando al 0-800-00-200 desde tu movil Claro, recuerda que los precios van a depender del decodificador que elijas. Lista de precios: deco precios.PNG

  • Avatar de diego555
    diego555
    Principiante
    04-07-2016

    Hola, el alquiler del Deco HD "Alta Definición" está a S/15.00. Es el que trae guía interactiva, búsqueda de programación, etc.

    • Avatar de DCastro
      DCastro
      Leyenda
      25-08-2017

      El alquiler de los decodificadores depende del servicio que tengas contratado. Te sugiero que ingreses a la web, elijas el plan que tienes y en la sección CARACTERÍSCAS - TARIFAS ubicarás lo que necesitas y el costo que corresponde. :catwink:


      Puedes solicitarlo vía *200 desde un móvil Claro o 0 800 00 200 desde un fijo.


      Espero te sirva la información.


      ¡Buen día!

  • Avatar de Jacqui10
    Jacqui10
    Leyenda
    20-06-2016

    ¡Hola, Mc_1986!

     

    Te cuento que puedes solicitar un punto adicional llamando al 0-800-00-200 desde tu movil Claro, recuerda que los precios van a depender del decodificador que elijas.

     

    Lista de precios:

     

     

     

     

     

     

     

     

     

     

     

     

     

    ¡Espero que te sirva! ¡Saludos!

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Quiero un deco adicional, ¿cuánto cuesta y dónde lo pido? (no quiero ir a una tienda claro)

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Quiero un deco adicional, ¿cuánto cuesta y dónde lo pido? (no quiero ir a una tienda claro)

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¿Cuánto cuesta un deco HD adicional?","moderationData":{"__ref":"ModerationData:moderation_data:79951"},"body":"

Te cuento que puedes solicitar un punto adicional llamando al 0-800-00-200 desde tu movil Claro, recuerda que los precios van a depender del decodificador que elijas. Lista de precios: deco precios.PNG

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-06T23:35:00.322-05:00","lastPublishTime":"2023-06-06T23:35:00.322-05:00","metrics":{"__typename":"MessageMetrics","views":5849},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:18/message:79951","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:8016":{"__typename":"ModerationData","id":"moderation_data:8016","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8016":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:8016","revisionNum":2,"uid":8016,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:18"},"conversation":{"__ref":"Conversation:conversation:18"},"subject":"Re: ¿Cuánto cuesta un deco HD adicional?","moderationData":{"__ref":"ModerationData:moderation_data:8016"},"body":"

¡Hola!

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Los decodificadores adicionales se solicitan llamando al 0800 00 123 con el área administrativa de servicios fijos. 

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Precios: http://www.claro.com.pe/personas/hogar/tv/tarifas-claro-tv-digital/

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Mc_1986 escribió:
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quiero un deco adicional, cuánto cuesta y dónde lo pido?? (no quiero ir a una tienda claro)

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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-08-25T11:04:01.981-05:00","lastPublishTime":"2020-01-09T16:57:36.844-05:00","metrics":{"__typename":"MessageMetrics","views":36735},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:18/message:8016","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:67":{"__typename":"User","id":"user:67","uid":67,"login":"diego555","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-07-04T15:56:58.213-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:67"},"ModerationData:moderation_data:365":{"__typename":"ModerationData","id":"moderation_data:365","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:19928":{"__typename":"User","id":"user:19928","uid":19928,"login":"DCastro","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-08-22T13:05:25.274-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:19928"},"ForumReplyMessage:message:365":{"__typename":"ForumReplyMessage","uid":365,"id":"message:365","revisionNum":2,"author":{"__ref":"User:user:67"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:18"},"conversation":{"__ref":"Conversation:conversation:18"},"subject":"Re: ¿Cuánto cuesta un deco HD adicional?","moderationData":{"__ref":"ModerationData:moderation_data:365"},"body":"

Hola, el alquiler del Deco HD \"Alta Definición\" está a S/15.00. Es el que trae guía interactiva, búsqueda de programación, etc.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"129","kudosSumWeight":2,"postTime":"2016-07-04T17:17:51.861-05:00","lastPublishTime":"2020-01-09T16:51:35.341-05:00","metrics":{"__typename":"MessageMetrics","views":38574},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:18/message:365","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDM5OjB8aW50LDgwMTQsODAxNA","node":{"__ref":"ForumReplyMessage:message:8014"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:8014":{"__typename":"ModerationData","id":"moderation_data:8014","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8014":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:19928"},"id":"message:8014","revisionNum":3,"uid":8014,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:365"},"conversation":{"__ref":"Conversation:conversation:18"},"subject":"Re: ¿Cuánto cuesta un deco HD adicional?","moderationData":{"__ref":"ModerationData:moderation_data:8014"},"body":"

El alquiler de los decodificadores depende del servicio que tengas contratado. Te sugiero que ingreses a la web, elijas el plan que tienes y en la sección CARACTERÍSCAS - TARIFAS ubicarás lo que necesitas y el costo que corresponde. :catwink:

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Puedes solicitarlo vía *200 desde un móvil Claro o 0 800 00 200 desde un fijo.

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Espero te sirva la información.

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¡Buen día!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-08-25T10:58:41.055-05:00","lastPublishTime":"2020-01-09T16:55:46.486-05:00","metrics":{"__typename":"MessageMetrics","views":36743},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:18/message:8014","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:13":{"__typename":"User","id":"user:13","uid":13,"login":"Jacqui10","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-06-14T10:41:32.927-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:13"},"ModerationData:moderation_data:89":{"__typename":"ModerationData","id":"moderation_data:89","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:89":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:13"},"id":"message:89","revisionNum":4,"uid":89,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:18"},"conversation":{"__ref":"Conversation:conversation:18"},"subject":"Re: ¿Cuánto cuesta un deco HD adicional?","moderationData":{"__ref":"ModerationData:moderation_data:89"},"body":"

¡Hola, Mc_1986!

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Te cuento que puedes solicitar un punto adicional llamando al 0-800-00-200 desde tu movil Claro, recuerda que los precios van a depender del decodificador que elijas.

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Lista de precios:

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¡Espero que te sirva! ¡Saludos!

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