Discusión del foro

Avatar de rcml1980
rcml1980
Leyenda
27-09-2020

Hola,

 

No es posible realizar el cambio de clave mediante una PC.

 

Lo que debes hacer es descargar la app Smart Home de Claro para realizar el cambio, te dejo la lista de los routers compatibles:

 

Así es como aparecerá al momento de realizar el cambio de clave:

 

Si tu router no es compatible, debes comunicarte con un asesor por el inbox del Facebook de Claro Perú para que puedan ayudarte.

Avatar de Sethlians
Sethlians
Principiante
27-09-2020

solo ingresa a direccion ip de tu router en google pon tu contraseña y usuario, ahi aparecen las opciones.

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solo ingresa a direccion ip de tu router en google pon tu contraseña y usuario, ahi aparecen las opciones.

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solo ingresa a direccion ip de tu router en google pon tu contraseña y usuario, ahi aparecen las opciones.

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Hola,

\n

 

\n

No es posible realizar el cambio de clave mediante una PC.

\n

 

\n

Lo que debes hacer es descargar la app Smart Home de Claro para realizar el cambio, te dejo la lista de los routers compatibles:

\n

 

\n

\n

Así es como aparecerá al momento de realizar el cambio de clave:

\n

 

\n

\n

Si tu router no es compatible, debes comunicarte con un asesor por el inbox del Facebook de Claro Perú para que puedan ayudarte.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2020-09-27T14:13:38.884-05:00","lastPublishTime":"2022-02-21T17:46:42.032-05:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS01NTE2NS04OTE4aTVGQUQ3RTc5RTAxMzg2NDk?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS01NTE2NS04NDA2aTUyQjQwQTk5QzFBMjA2NTA?revision=3\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":5716},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:55137/message:55165","readOnly":false,"editFrozen":false,"body@stringLength":"1853","rawBody":"

Hola,

\n

 

\n

No es posible realizar el cambio de clave mediante una PC.

\n

 

\n

Lo que debes hacer es descargar la app Smart Home de Claro para realizar el cambio, te dejo la lista de los routers compatibles:

\n

 

\n

\n

Así es como aparecerá al momento de realizar el cambio de clave:

\n

 

\n

\n

Si tu router no es compatible, debes comunicarte con un asesor por el inbox del Facebook de Claro Perú para que puedan ayudarte.

","customFields":[],"repliesCount":2},"User:user:107984":{"__typename":"User","id":"user:107984","uid":107984,"login":"Sethlians","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"email":"","messagesCount":1,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-09-27T16:38:07.465-05:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:55172":{"__typename":"ModerationData","id":"moderation_data:55172","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"Revision:revision:55172_1":{"__typename":"Revision","id":"revision:55172_1","lastEditTime":"2020-09-27T16:42:17.549-05:00"},"QueryVariables:ReplyList:message:55172:1":{"__typename":"QueryVariables","id":"ReplyList:message:55172:1","value":{"id":"message:55172","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:es_ES-shared/client/components/users/UserAvatar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserAvatar-1734021423000","value":{"altText":"Avatar 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