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DiegoURB
Principiante
27-03-2020
Resuelto

¿Cómo puedo abrir puertos en el módem Arris TG862G?

Desearía alguna asesoría de como aperturar puertos en mi módem, una solución por favor.

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4 Respuestas

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  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    27-03-2020

    Hola amigo tienes que tener una IP PUBLICA DINAMICA

     

    En caso no sepas comparte el modelo y marca de tu router para ayudarte 

     

    Si no tienes la IP publica tendrías que llamar a claro y validar los requisitos que se necesita para obtener. Porque si eres un cliente residencia te viene por defecto una IP PRIVADA y cuando habilitas no funcionara.

     

    Saludos. 

  • Avatar de gusmarali
    gusmarali
    Profesional
    28-03-2020

    Hola, DiegoURB.

     

    No te preocupes por las IP, actualmente ya no cambian las IP de los clientes, así que puedes aperturar tus puertos con normalidad.

     

    Realiza lo siguiente:

     

    Lo que necesitas es ingresar a la IP del router (se encuentra en la pegatina parte posterior comúnmente es 192.168.1.1), luego ingresar el usuario y clave (usuario: technician o admin // clave: Cl4r02ol8 o Claro2014).

     

    En la parte de PORTS, coloca el puerto inicio y final que deseas aperturar (por ejemplo si deseas abrir el puerto 1433, debes colocar mismo número de puerto), colocar la IP de la PC (te recomiendo hacer que la PC este configurada en IP Fija 192.168.1.10).

     

    Deshabilitar en el router la configuración DHCP, a partir de aquí cada dispositivo que conectes debe ser configurado manualmente las IP. Aunque otra opción es no deshabilitar el DHCP y colocar rango de IP automáticas, por ejemplo del 192.168.1.50 al 192.168.1.254

    En tu PC debes configurar la IP y DNS de claro (las DNS se pueden ver en la opción STATUS del router).

     

     Si no tienes conocimientos de ello puedes contactarte con un técnico de sistemas de tu confianza para que te ayude vía remota o presencial (aquí el cobro es depende del técnico.

     

    Recuerda que todo cambio en tu router que no sea realizado por personal de Claro es responsabilidad del usuario. Pero tranquilo que todo se soluciona en reiniciando el router a modo fabrica.

     

    Espero haberte ayudado.

    • Avatar de CarlosCalagua
      CarlosCalagua
      Principiante
      01-04-2020

      Hola,

       

      Quiero hacerte una pregunta, quiero abrir los puertos para mi NAS que es un mycloud de WD, cuya funcion es descargar de por ejemplo un torrent, pero necesita tener abierto el puert 9092, este NAS tiene un ip que es el 192.168.0.11 pero no logro abrir el puerto considerando el ip 192.168.0.11 el puerto 9092 en TCP o UDP en ambos y hasta el ip publico que obtengo de la pagina www.yougetsignal.com, sin embargo no se abre el puerto. Tengo para hacer esto que ponerle una IP Fija a la laptop desde donde estoy tratando de abrir los puertos?

      Que ip considero, la de la pc que estoy usando para abrir los puertos o la ip de mi dispositivo NAS?

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Desearía alguna asesoría de como aperturar puertos en mi módem, una solución por favor.

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Desearía alguna asesoría de como aperturar puertos en mi módem, una solución por favor.

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¿Cómo puedo abrir puertos en el módem Arris TG862G?","moderationData":{"__ref":"ModerationData:moderation_data:38143"},"body":"

Hola amigo tienes que tener una IP PUBLICA DINAMICA

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En caso no sepas comparte el modelo y marca de tu router para ayudarte 

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Si no tienes la IP publica tendrías que llamar a claro y validar los requisitos que se necesita para obtener. Porque si eres un cliente residencia te viene por defecto una IP PRIVADA y cuando habilitas no funcionara.

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Saludos. 

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Llama gratis 080000123

 

 

 

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Hola, DiegoURB.

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No te preocupes por las IP, actualmente ya no cambian las IP de los clientes, así que puedes aperturar tus puertos con normalidad.

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Realiza lo siguiente:

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Lo que necesitas es ingresar a la IP del router (se encuentra en la pegatina parte posterior comúnmente es 192.168.1.1), luego ingresar el usuario y clave (usuario: technician o admin // clave: Cl4r02ol8 o Claro2014).

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En la parte de PORTS, coloca el puerto inicio y final que deseas aperturar (por ejemplo si deseas abrir el puerto 1433, debes colocar mismo número de puerto), colocar la IP de la PC (te recomiendo hacer que la PC este configurada en IP Fija 192.168.1.10).

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Deshabilitar en el router la configuración DHCP, a partir de aquí cada dispositivo que conectes debe ser configurado manualmente las IP. Aunque otra opción es no deshabilitar el DHCP y colocar rango de IP automáticas, por ejemplo del 192.168.1.50 al 192.168.1.254

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En tu PC debes configurar la IP y DNS de claro (las DNS se pueden ver en la opción STATUS del router).

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 Si no tienes conocimientos de ello puedes contactarte con un técnico de sistemas de tu confianza para que te ayude vía remota o presencial (aquí el cobro es depende del técnico.

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Recuerda que todo cambio en tu router que no sea realizado por personal de Claro es responsabilidad del usuario. Pero tranquilo que todo se soluciona en reiniciando el router a modo fabrica.

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Espero haberte ayudado.

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Hola,

 

Quiero hacerte una pregunta, quiero abrir los puertos para mi NAS que es un mycloud de WD, cuya funcion es descargar de por ejemplo un torrent, pero necesita tener abierto el puert 9092, este NAS tiene un ip que es el 192.168.0.11 pero no logro abrir el puerto considerando el ip 192.168.0.11 el puerto 9092 en TCP o UDP en ambos y hasta el ip publico que obtengo de la pagina www.yougetsignal.com, sin embargo no se abre el puerto. Tengo para hacer esto que ponerle una IP Fija a la laptop desde donde estoy tratando de abrir los puertos?

Que ip considero, la de la pc que estoy usando para abrir los puertos o la ip de mi dispositivo NAS?

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