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lo que sucede con esta empresa operadora de servicio PÚBLICO. \n \n Desde el 12 de octubre opté por dejar movistar (aunque en movistar sí tenía NAT 2), ya que había una avería masiva por mi zona sin solución alguna. Por lo que realicé primero la solicitud del servicio 2 Play 150 Mbps y también migré mi servicio móvil para tener el CLARO FULL, como le llaman. Una vez instalado el servicio, como es normal, encontré que tenía NAT 3, entonces comencé a llamar a Call Center para pedir que me cambien NAT 2, porque tenía problemas de ping y navegación pero me dijeron que solo es posible siempre y cuando sea 3 Play, y que si yo hacía solicitud a 3 Play, la Nat 2 iba a ser activada automáticamente, pero es rotundamente falso. \n \n Después de casi 2 semanas, 5 reclamos vía web y varías solicitudes vía ClaroBot sigo en NAT 3. \n Realmente es una vergüenza que las entidades reguladoras de nuestro País les pongan la valla tan baja para brindar servicios de pésima calidad en nuestro País. Puedo afirmar que el rol de OSIPTEL deja mucho que desear. Hasta podría inferir que las cabezas de estas entidades se han coludido para darnos un internet muy pobre. Es lamentable que muchos Peruanos desconozcan la calidad de internet que reciben y que tengamos las tarifas más altas en Latinoamérica. \n \n Cabe mencionar que en todos los reclamos por calidad que presenté, todos fueron declarados infundados, ya que en su resolución afirman que tener Nat 2 no tiene nada que ver con el art. 28 de la normativa Osiptel (calidad e idoneidad). He presentado mis apelaciones ante OSIPTEL, pero dudo mucho que esta entidad les exija pasarme a NAT 2. Me da mucha pena que los servicios básicos en nuestro País han sido dados en concesión a unas personas que en donde claramente el usuario no tiene la razón ni mucho menos les importa la calidad. \n \n Aunque sea 3 Play, aunque tenga 300 Mbps de velocidad con Claro Full, aunque reclame insatisfacción con el servicio, siempre se negarán a darme una Nat 2. Porque ellos son así, tienen comprado el poder político y tenemos así para rato. Me gustaría que WIN llegue a mi domicilió, los vi trabajando en postes a 3 km de mi domicilio, ojalá avancen rápido. Dejé movistar porque esa empresa en 5 años no avanzó ni 1 cm de cobertura en mi zona, ¿realmente que hacen por mejorar la calidad que tanto dicen que se preocupan? \n \n Una pena lo que sucede con esta empresa, ¿velocidad y estabilidad? debería ser considerado un marketing falso. \n \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2532","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:77211":{"__typename":"Conversation","id":"conversation:77211","topic":{"__typename":"ForumTopicMessage","uid":77211},"lastPostingActivityTime":"2022-09-12T16:47:16.537-05:00","solved":true},"Forum:board:Equipos":{"__typename":"Forum","id":"board:Equipos","displayId":"Equipos","nodeType":"board","conversationStyle":"FORUM","title":"Móvil","shortTitle":"Equipos","parent":{"__ref":"Category:category:preguntas"}},"User:user:154165":{"__typename":"User","uid":154165,"login":"Jesus_edu","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:154165"},"ForumTopicMessage:message:77211":{"__typename":"ForumTopicMessage","subject":"¿Cómo cambiar el tipo de Nat 3 a NAT 2 usando mi router. (Usa un Sim-card post pago de Claro)?","conversation":{"__ref":"Conversation:conversation:77211"},"id":"message:77211","revisionNum":3,"uid":77211,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__ref":"User:user:154165"},"metrics":{"__typename":"MessageMetrics","views":2042},"postTime":"2022-09-10T00:26:29.131-05:00","lastPublishTime":"2022-09-12T16:47:16.537-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenas a todos \n Quiero jugar online en mi PS4 usando la conexión de datos que mi plan de mi línea móvil que me ofrece, pero estoy limitado porque al usarla me da tipo de NAT 3 y no se cómo cambiarla. Tengo un router Huawei con un chip Claro Postpago. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"265","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:76834":{"__typename":"Conversation","id":"conversation:76834","topic":{"__typename":"ForumTopicMessage","uid":76834},"lastPostingActivityTime":"2022-08-08T14:44:45.322-05:00","solved":true},"User:user:84284":{"__typename":"User","uid":84284,"login":"Darkmind0311","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:84284"},"ForumTopicMessage:message:76834":{"__typename":"ForumTopicMessage","subject":"Fibra Óptica","conversation":{"__ref":"Conversation:conversation:76834"},"id":"message:76834","revisionNum":2,"uid":76834,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:84284"},"metrics":{"__typename":"MessageMetrics","views":1604},"postTime":"2022-08-06T16:00:30.615-05:00","lastPublishTime":"2022-08-08T14:44:45.322-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hola Comunidad Claro, ahora que Claro está ofreciendo internet simétrico, quería saber cómo es el tema de la Nat ¿Con éstos planes ahora es posible tener Nat 2 para juegos? Además que los planes Gamer parece que ya no existen. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"228","kudosSumWeight":1,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:63867":{"__typename":"Conversation","id":"conversation:63867","topic":{"__typename":"ForumTopicMessage","uid":63867},"lastPostingActivityTime":"2022-04-22T16:23:12.654-05:00","solved":true},"User:user:97766":{"__typename":"User","uid":97766,"login":"ingesheron23","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:97766"},"ForumTopicMessage:message:63867":{"__typename":"ForumTopicMessage","subject":"¿Necesito cambiar a un plan 3 Play para tener Nat2?","conversation":{"__ref":"Conversation:conversation:63867"},"id":"message:63867","revisionNum":3,"uid":63867,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:97766"},"metrics":{"__typename":"MessageMetrics","views":2064},"postTime":"2021-03-19T00:08:19.540-05:00","lastPublishTime":"2022-04-22T16:23:12.654-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenas, he estado viendo muchos post sobre Nat 3 para pasarlo a Nat 2 abriendo puertos. Mi ip publica solo bota 2 respuestas con el tracert, indicándome que tiene una ip privada o doble nat del propio Claro. \n He pasado por 5 consultores técnicos y de los 5, 4 me recomiendan que compre un plan más cable, el cual es un desperdicio de servicios. He solicitado apertura de puertos específicos a un asesor técnico y lo realizó, indicándome que aproximadamente los tendré en 24 horas para que se reconozcan; sin embargo, dudo que eso haga algo. En Facebook me indican que solo los planes empresariales tienen IP fija y todo servicio de Claro tiene ip pública dinámica. \n Entonces, teniendo un servicio fuera de Lima (porque supongo que todas las respuestas son usuarios limeños, quien sabe, disculpen si asumo demasiado) Solo debería hacer un reclamo mediante la web, el cual tengo realizado, y esperando respuesta en el tiempo de días útiles. Lo único que veo como solución que \"ofrecen\" es el cambio de servicio a un 3play sea gamer o de hogar. Viendo este inconveniente que me limita en las funciones de mi equipo de PlayStation 4 y pc. \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1154","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:62316":{"__typename":"Conversation","id":"conversation:62316","topic":{"__typename":"ForumTopicMessage","uid":62316},"lastPostingActivityTime":"2022-04-05T14:19:18.263-05:00","solved":true},"User:user:9952":{"__typename":"User","uid":9952,"login":"Hprl1972","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:9952"},"ForumTopicMessage:message:62316":{"__typename":"ForumTopicMessage","subject":"¿Qué tipo de Nat es el internet Claro?","conversation":{"__ref":"Conversation:conversation:62316"},"id":"message:62316","revisionNum":3,"uid":62316,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:9952"},"metrics":{"__typename":"MessageMetrics","views":4317},"postTime":"2021-02-20T17:38:25.382-05:00","lastPublishTime":"2022-04-05T14:19:18.263-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":"","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"0","kudosSumWeight":1,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:65684":{"__typename":"Conversation","id":"conversation:65684","topic":{"__typename":"ForumTopicMessage","uid":65684},"lastPostingActivityTime":"2021-04-23T18:17:56.090-05:00","solved":true},"User:user:119178":{"__typename":"User","uid":119178,"login":"Noxcu","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:119178"},"ForumTopicMessage:message:65684":{"__typename":"ForumTopicMessage","subject":"Me cambié a Claro Negocios para tener nat2","conversation":{"__ref":"Conversation:conversation:65684"},"id":"message:65684","revisionNum":3,"uid":65684,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:119178"},"metrics":{"__typename":"MessageMetrics","views":1441},"postTime":"2021-04-22T03:10:08.543-05:00","lastPublishTime":"2021-04-23T18:17:56.090-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Luego de unos 2 meses por fin logré cambiarme a Claro Negocios y ahora tengo que realizar una llamada para hacer cambio a nat2 (esto es IP publica, no?) y como principalmente lo usaré para juegos quiero saber que más puedo solicitar. \n Leí en un post que puedo solicitar que pongan el router en bridge mode y comprar otro router para que maneje mejor el internet, si es así qué router bajo de los 200soles debería comprar?. \n También leí en otro post que un router que da Claro es malo para el gaming, si lo pongo en bridge mode es necesario pedirle a Claro un cambio de router? agradeceria mucho que me ayudaran, ya que tengo varios meses con problemas de latencia, principalmente en fortnite. \n Actualmente tengo 150ping BR, 120 NAE. \n Muchas gracias. 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4,3 milVistas1me gusta2Comentarios
