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🙌🏻","conversation":{"__ref":"Conversation:conversation:47568"},"id":"message:47568","revisionNum":12,"uid":47568,"depth":0,"board":{"__ref":"Blog:board:Articulos"},"author":{"__ref":"User:user:76365"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":17699},"postTime":"2020-06-18T20:52:25.028-05:00","lastPublishTime":"2022-07-25T15:14:49.157-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" ¡Hola chicos! :womanhappy: \n \n Les saluda Hannah, Super Usuaria de la Comunidad Claro. \n \n He visto que algunos no saben o no entienden bien lo que es el Bono Full Claro, en esta oportunidad les voy a contar un poco de lo que trata 👍🏻 \n \n ¡Para empezar! \n \n Los clientes que accederán al beneficio deberán contar con un servicio fijo y móvil cumpliendo lo siguiente: \n \n - Servicio móvil: Contar con un plan postpago Max desde 29.90 \n - Servicio fijo con internet: HFC/FTTH \n \n 1 Play (Internet) con cargo fijo desde S/ 60.00 al mes \n 2 Play (Internet + Teléfono) con cargo fijo desde S/115.00 al mes \n 3 Play (Internet + Teléfono + Cable) con cargo fijo desde S/120.00 al mes \n \n \n ¡Es súper importante tener en cuenta lo siguiente! \n \n - Los servicios que cumplan con los requisitos deben estar registrados con el mismo DNI, Pasaporte o C.E \n - Solo el titular de los servicios puede solicitar el bono. \n - El bono se te brindará por un tiempo indefinido mientras mantengas ambos servicios activos. \n \n Ahora, viene lo mejor… \n \n ¡Estos son los beneficios que tendrás si cumples todos los requisitos! ¡Contarás con ambos! \n \n - Beneficio Móvil: Bono de GB en tus líneas móviles (hasta en 5 líneas) \n - Beneficio Fijo: Bono para incrementar la velocidad del internet fijo (Se deberá elegir el beneficio para 1 solo servicio en caso el cliente cuente con más de 1) \n \n ¡Recuerda lo siguiente! ☝🏻 \n \n Sobre el incremento de GB: \n \n - Si tienes más de una línea móvil o contratas un nuevo servicio, el beneficio aplicará a todas, siendo como máximo 5 líneas móviles \n - La activación se dará en un plazo de 48 horas \n - Los GB no son acumulables \n - El incremento de los GB será de acuerdo al plan contratado \n - Si cuentas con un plan ilimitado, el beneficio incrementará la cantidad de GB en alta velocidad antes de la reducción de la velocidad \n \n Sobre el incremento de velocidad: \n \n - Si tienes más de un servicio fijo que tenga las condiciones para ser Full Claro, deberás escoger solo 1 servicio al que se le brindará el aumento de velocidad \n - Para todos los bonos de Internet fijo, luego de 500 GB de descarga, la velocidad máxima de descarga se degradará a 4 Mbps. \n - El beneficio que elijas para el aumento de velocidad no puede ser cambiado en caso tengas otro servicio fijo, se mantendrá con el que elegiste inicialmente \n - No aplica para el servicio de Internet Fijo Inalámbrico \n - Pueden verificar el incremento de velocidad y gb en Mi Claro app \n - La activación es de 48 horas \n \n Si eres un cliente que ya tenía la promoción activa con un solo beneficio (móvil o fijo), el beneficio restante se aplicará en el siguiente ciclo de facturación desde el 07.08.20, así que no hay que preocuparse si no cuentan con los dos. \n \n Para solicitar el bono dale clic aquí. \n \n Adcionalmente 🆕 \n \n Al ser un cliente Full Claro, podrás disfrutar del beneficio de “Claro Música libre de costo” luego de un plazo no mayor a 72 horas. Este plazo solo aplica para la primera vez que los clientes se suscriban a Claro Música con el beneficio Full Claro. \n \n Espero que mi artículo sea de mucha ayuda. \n \n No se olviden dejar un like y escribir un comentario por si tienen alguna duda. \n \n ¡Un abrazo! 🤗 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3424","kudosSumWeight":19,"repliesCount":13,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS00NzU2OC02OTc2aTVDMjM2M0M2Njg4M0RDRkI?revision=12\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:83994":{"__typename":"Conversation","id":"conversation:83994","topic":{"__typename":"ForumTopicMessage","uid":83994},"lastPostingActivityTime":"2024-09-02T17:09:58.904-05:00","solved":true},"User:user:176931":{"__typename":"User","uid":176931,"login":"Rivelino","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:176931"},"ForumTopicMessage:message:83994":{"__typename":"ForumTopicMessage","subject":"Contraté internet de 300Mb con Full claro debieron darme 600 pero hasta la fecha no llega","conversation":{"__ref":"Conversation:conversation:83994"},"id":"message:83994","revisionNum":2,"uid":83994,"depth":0,"board":{"__ref":"Forum:board:prepago"},"author":{"__ref":"User:user:176931"},"metrics":{"__typename":"MessageMetrics","views":263},"postTime":"2024-08-31T11:45:45.602-05:00","lastPublishTime":"2024-09-02T17:09:58.904-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" El pasado miércoles me instalaron el internet de Claro de 300 Mb (ya tenía 300 con movistar pero me di de baja para tener 600 por ser Full claro), hasta la fecha no me dan la velocidad de 600 que está en su promoción. He llamado constantemente y lo único que dicen es que a ellos si les aparece en su sistema que ya tengo el beneficio activado. He realizado los test de velocidad con todo apagado desde el primer día y apenas fluctuo entre 250mb según Claro ya está en el sistema y nada pueden hacer y asunto arreglado para ellos. Tremenda estafa toda la promoción que hacen con Full claro, duplca tu velocidad y un montón de mentiras. Nunca te duplican la velocidad con Full claro. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"690","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:83146":{"__typename":"Conversation","id":"conversation:83146","topic":{"__typename":"ForumTopicMessage","uid":83146},"lastPostingActivityTime":"2024-06-19T12:10:00.221-05:00","solved":true},"User:user:174327":{"__typename":"User","uid":174327,"login":"benny1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:174327"},"ForumTopicMessage:message:83146":{"__typename":"ForumTopicMessage","subject":"¿Hay algún combo en full claro?","conversation":{"__ref":"Conversation:conversation:83146"},"id":"message:83146","revisionNum":2,"uid":83146,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:174327"},"metrics":{"__typename":"MessageMetrics","views":643},"postTime":"2024-06-17T15:00:13.665-05:00","lastPublishTime":"2024-06-19T12:10:00.221-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Muy agradecido... \n Por ser considerado dentro de la familia Claro club. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"74","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:82823":{"__typename":"Conversation","id":"conversation:82823","topic":{"__typename":"ForumTopicMessage","uid":82823},"lastPostingActivityTime":"2024-05-06T16:50:40.799-05:00","solved":true},"Category:category:otros-servicios-claro":{"__typename":"Category","id":"category:otros-servicios-claro","displayId":"otros-servicios-claro"},"Forum:board:servicios-valor-agregado":{"__typename":"Forum","id":"board:servicios-valor-agregado","displayId":"servicios-valor-agregado","nodeType":"board","conversationStyle":"FORUM","title":"Suscripciones a Servicios Adicionales","shortTitle":"Suscripciones","parent":{"__ref":"Category:category:otros-servicios-claro"}},"User:user:172807":{"__typename":"User","uid":172807,"login":"Pancho0420","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:172807"},"ForumTopicMessage:message:82823":{"__typename":"ForumTopicMessage","subject":"Por qué no soy full claro","conversation":{"__ref":"Conversation:conversation:82823"},"id":"message:82823","revisionNum":2,"uid":82823,"depth":0,"board":{"__ref":"Forum:board:servicios-valor-agregado"},"author":{"__ref":"User:user:172807"},"metrics":{"__typename":"MessageMetrics","views":590},"postTime":"2024-05-06T13:10:22.424-05:00","lastPublishTime":"2024-05-06T16:50:40.799-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hola tengo un plan móvil de 72 y otro de 69.90 y también internet por un plan 79, ¿por qué no soy full claro? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"111","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:82224":{"__typename":"Conversation","id":"conversation:82224","topic":{"__typename":"ForumTopicMessage","uid":82224},"lastPostingActivityTime":"2024-01-31T09:51:54.506-05:00","solved":true},"User:user:169175":{"__typename":"User","uid":169175,"login":"Diego74","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:169175"},"ForumTopicMessage:message:82224":{"__typename":"ForumTopicMessage","subject":"Cómo activo mis promociones de full claro, ej: el 50% de descuento en un año (postpago celular)","conversation":{"__ref":"Conversation:conversation:82224"},"id":"message:82224","revisionNum":2,"uid":82224,"depth":0,"board":{"__ref":"Forum:board:prepago"},"author":{"__ref":"User:user:169175"},"metrics":{"__typename":"MessageMetrics","views":1033},"postTime":"2024-01-30T16:10:00.049-05:00","lastPublishTime":"2024-01-31T09:51:54.506-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Iban aumentar mis 95GB a 144GB 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