Si estás en Perú y quieres llamar a Ecuador te cuento que tu plan solo te permite llamar a: móviles y fijos en EE.UU (incluye Hawai y Alaska), Canadá, Puerto Rico, Chile y México así como fijos de Alemania y China.
Si quieres llamar a Ecuador la llamada te costará s/. 0.69 el minuto
Por otro lado, si te encuentras en Ecuador y no puedes realizar una llamada en el mismo país, asegúrate que cuentes con minutos en tu plan Max Internacional, eso lo puedes consultar a través de Mi Claro. En caso te hayas quedado sin minutos, puedes comprar paquetes roaming desde el Portal Mi Claro.
Todos los planes Max Internacional tienen Llamadas ilimitadas: A cualquier operador DEL PERU y de LDI 3. (En LDI 3 NO se encuentra el pais de Ecuador) En la cobertura adicional que te brinda el plan para 16 paises si se encuentra Ecuador pero esos minutos que te ofrecen es para evitar el cobro de ROAMING lo que significa que solo sirven si llamas desde Ecuador a Perú no de Perú a Ecuador por eso es que te indican que no cuentas con saldo...debes hacer una recarga para poder llamar de Peru a Ecuador.
Si estás en Perú y quieres llamar a Ecuador te cuento que tu plan solo te permite llamar a: móviles y fijos en EE.UU (incluye Hawai y Alaska), Canadá, Puerto Rico, Chile y México así como fijos de Alemania y China.
Si quieres llamar a Ecuador la llamada te costará s/. 0.69 el minuto
Por otro lado, si te encuentras en Ecuador y no puedes realizar una llamada en el mismo país, asegúrate que cuentes con minutos en tu plan Max Internacional, eso lo puedes consultar a través de Mi Claro. En caso te hayas quedado sin minutos, puedes comprar paquetes roaming desde el Portal Mi Claro.
Si cuentas con un plan Max Internacional, tienes el beneficio de llamar a Ecuador sin generar algun costo adicional, siempre y cuando tengas minutos disponibles.
Estos minutos disponibles lo puedes con consultar a través del app Mi Claro, opción Minutos Ilimitados y sección Cobertura Internacional:
Hola Hola... Lo que pasa es que los planes Max traen dos beneficios: - Llamadas al extranjero o larga distancia para 7 países: EEUU, Canadá, Puerto Rico, Chile, México y fijos de Alemania y China. - Cobertura Internacional, que si algún momento viajas con tu plan postpago al extranjero, tienes 16 países de Latinoamérica incluidos dónde puedes usar una parte de tus minutos, SMS y MB: Ecuador, Argentina, Brasil, etc sin pagar tarifas elevadas de Roaming. Es por ello que no puedes llamar a Ecuador, ya si bien es cierto ese país viene incluido como un beneficio en tu plan pero es por si viajas a ese país, en caso quieras llamar desde aquí a Ecuador necesitas recargar, el costo por minuto a ese país es de S/.0.69 el minuto.
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Si cuento con plan Max internacional, no debería indicarme que no tengo saldo suficiente, al realizar una llamada a un número móvil en Ecuador.
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Si cuento con plan Max internacional, no debería indicarme que no tengo saldo suficiente, al realizar una llamada a un número móvil en Ecuador.
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(En LDI 3 NO se encuentra el pais de Ecuador) En la cobertura adicional que te brinda el plan para 16 paises si se encuentra Ecuador pero esos minutos que te ofrecen es para evitar el cobro de ROAMING lo que significa que solo sirven si llamas desde Ecuador a Perú no de Perú a Ecuador por eso es que te indican que no cuentas con saldo...debes hacer una recarga para poder llamar de Peru a Ecuador.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"207","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-08-23T22:56:05.530-05:00","lastPublishTime":"2019-08-23T22:57:15.185-05:00","metrics":{"__typename":"MessageMetrics","views":9966},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:23905/message:23924","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:23945":{"__typename":"ModerationData","id":"moderation_data:23945","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:23945":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1329"},"id":"message:23945","revisionNum":5,"uid":23945,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:23905"},"conversation":{"__ref":"Conversation:conversation:23905"},"subject":"Re: ¿Por qué al llamar a Ecuador me pide saldo?","moderationData":{"__ref":"ModerationData:moderation_data:23945"},"body":"
Si estás en Perú y quieres llamar a Ecuador te cuento que tu plan solo te permite llamar a: móviles y fijos en EE.UU (incluye Hawai y Alaska), Canadá, Puerto Rico, Chile y México así como fijos de Alemania y China.
\n
\n
Si quieres llamar a Ecuador la llamada te costará s/. 0.69 el minuto
Por otro lado, si te encuentras en Ecuador y no puedes realizar una llamada en el mismo país, asegúrate que cuentes con minutos en tu plan Max Internacional, eso lo puedes consultar a través de Mi Claro. En caso te hayas quedado sin minutos, puedes comprar paquetes roaming desde el Portal Mi Claro.
\n
\n
Suerte.
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Si cuentas con un plan Max Internacional, tienes el beneficio de llamar a Ecuador sin generar algun costo adicional, siempre y cuando tengas minutos disponibles.
\n
Estos minutos disponibles lo puedes con consultar a través del app Mi Claro, opción Minutos Ilimitados y sección Cobertura Internacional:
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2019-08-23T23:16:14.085-05:00","lastPublishTime":"2020-10-05T16:20:08.015-05:00","metrics":{"__typename":"MessageMetrics","views":9956},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:23905/message:23928","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:23929"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:23933"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:23929":{"__typename":"ModerationData","id":"moderation_data:23929","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:23929":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:39761"},"id":"message:23929","revisionNum":1,"uid":23929,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:23928"},"conversation":{"__ref":"Conversation:conversation:23905"},"subject":"Re: ¿Por qué al llamar a Ecuador me pide saldo?","moderationData":{"__ref":"ModerationData:moderation_data:23929"},"body":"
Tengo saldo de minutos y megas, pero cuando llamo me dice que no cuento con saldo suficiente para esta llamada.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"113","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-08-23T23:23:14.096-05:00","lastPublishTime":"2019-08-23T23:23:14.096-05:00","metrics":{"__typename":"MessageMetrics","views":9956},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:23905/message:23929","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:72761":{"__typename":"User","id":"user:72761","uid":72761,"login":"Fri","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-08-24T00:48:28.057-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:xnuvx57277/user:72761"},"ModerationData:moderation_data:23933":{"__typename":"ModerationData","id":"moderation_data:23933","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:23933":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:72761"},"id":"message:23933","revisionNum":1,"uid":23933,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:23928"},"conversation":{"__ref":"Conversation:conversation:23905"},"subject":"Re: ¿Por qué al llamar a Ecuador me pide saldo?","moderationData":{"__ref":"ModerationData:moderation_data:23933"},"body":"Hola Hola... Lo que pasa es que los planes Max traen dos beneficios: - Llamadas al extranjero o larga distancia para 7 países: EEUU, Canadá, Puerto Rico, Chile, México y fijos de Alemania y China. - Cobertura Internacional, que si algún momento viajas con tu plan postpago al extranjero, tienes 16 países de Latinoamérica incluidos dónde puedes usar una parte de tus minutos, SMS y MB: Ecuador, Argentina, Brasil, etc sin pagar tarifas elevadas de Roaming. Es por ello que no puedes llamar a Ecuador, ya si bien es cierto ese país viene incluido como un beneficio en tu plan pero es por si viajas a ese país, en caso quieras llamar desde aquí a Ecuador necesitas recargar, el costo por minuto a ese país es de S/.0.69 el minuto.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-08-24T01:12:25.275-05:00","lastPublishTime":"2019-08-24T01:12:25.275-05:00","metrics":{"__typename":"MessageMetrics","views":9951},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:23905/message:23933","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2527":{"__typename":"User","id":"user:2527","uid":2527,"login":"Alonso7678","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-14T22:51:36.567-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:xnuvx57277/user:2527"},"ModerationData:moderation_data:24032":{"__typename":"ModerationData","id":"moderation_data:24032","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:24032":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2527"},"id":"message:24032","revisionNum":1,"uid":24032,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:23905"},"conversation":{"__ref":"Conversation:conversation:23905"},"subject":"Re: ¿Por qué al llamar a Ecuador me pide saldo?","moderationData":{"__ref":"ModerationData:moderation_data:24032"},"body":"
Verifica tu plan.
gracias.
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