Discusión del foro

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Ribukhu
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14-02-2017

OJO: La opción de Respaldo agenda sólo funciona si tienes los contactos almacenados en el chip, más no en la memoria física del teléfono o una cuenta de usuario de Gmail o Apple. En caso de que los hayas tenido en una de éstas últimas, sólo basta que ingreses nuevamente con tu usuario y listo.

 

En caso de que los hayas almacenado únicamente en el equipo, y cambiaste de celular o lo reseteaste por algún motivo, no hay forma de que los recuperes.

 

Recuerda que otra forma de hacer un backup de contactos es exportándolos a la tarjeta micro SD de tu celular.

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¡Ayuda!

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¡Ayuda!

\n

 

"},"Conversation:conversation:578":{"__typename":"Conversation","id":"conversation:578","solved":true,"topic":{"__ref":"ForumTopicMessage:message:578"},"lastPostingActivityTime":"2020-01-20T17:28:33.108-05:00","lastPostTime":"2018-05-26T17:06:48.335-05:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:578":{"__typename":"ModerationData","id":"moderation_data:578","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:578_2":{"__typename":"Revision","id":"revision:578_2","lastEditTime":"2020-01-20T17:28:33.108-05:00"},"ForumReplyMessage:message:4396":{"__typename":"ForumReplyMessage","id":"message:4396","conversation":{"__ref":"Conversation:conversation:578"},"author":{"__ref":"User:user:8975"},"revisionNum":2,"uid":4396,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:servicios-valor-agregado"},"subject":"Re: ¿Cómo recupero mis contactos de Respaldo Agenda?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4396"},"parent":{"__ref":"ForumTopicMessage:message:578"},"body":"

OJO: La opción de Respaldo agenda sólo funciona si tienes los contactos almacenados en el chip, más no en la memoria física del teléfono o una cuenta de usuario de Gmail o Apple. En caso de que los hayas tenido en una de éstas últimas, sólo basta que ingreses nuevamente con tu usuario y listo.

\n

 

\n

En caso de que los hayas almacenado únicamente en el equipo, y cambiaste de celular o lo reseteaste por algún motivo, no hay forma de que los recuperes.

\n

 

\n

Recuerda que otra forma de hacer un backup de contactos es exportándolos a la tarjeta micro SD de tu celular.

","body@stringLength":"623","rawBody":"

OJO: La opción de Respaldo agenda sólo funciona si tienes los contactos almacenados en el chip, más no en la memoria física del teléfono o una cuenta de usuario de Gmail o Apple. En caso de que los hayas tenido en una de éstas últimas, sólo basta que ingreses nuevamente con tu usuario y listo.

\n

 

\n

En caso de que los hayas almacenado únicamente en el equipo, y cambiaste de celular o lo reseteaste por algún motivo, no hay forma de que los recuperes.

\n

 

\n

Recuerda que otra forma de hacer un backup de contactos es exportándolos a la tarjeta micro SD de tu celular.

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¡Hola @Jacqui10!

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Si ya cuentas con el servicio de Respaldo de Agenda y realizaste al menos una sincronización de tus contactos, podrás recuperarlos ingresando con tu usuario y contraseña a: http://www.claro.com.pe/respaldoagenda/ 

\n

 

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Luego sigue estos pasos:

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1. Te vas a SIM

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2. Sincronización SIM 

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3. Eliges la opción recuperar

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4. Le das clic en confirmar.

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Luego recibirás una notificación en tu celular de la descarga que has solicitado, le das ok y listo. 

\n

 

\n

¡Espero te sirva!

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