Resuelto
Tengo internet ilimitado, pero no puedo compartir a la laptop ¿por qué?
Tengo internet ilimitado y porque no comparte a mi laptop, yo trabajo con ese equipo y no puedo realizar mis cursos virtuales.
Tengo internet ilimitado y porque no comparte a mi laptop, yo trabajo con ese equipo y no puedo realizar mis cursos virtuales.
Tengo internet ilimitado y porque no comparte a mi laptop, yo trabajo con ese equipo y no puedo realizar mis cursos virtuales.
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consultas"},"localOverride":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:78403":{"__typename":"User","id":"user:78403","uid":78403,"login":"xH1t0k1r1x","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-23T18:25:11.335-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:78403"},"ModerationData:moderation_data:30996":{"__typename":"ModerationData","id":"moderation_data:30996","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:30996":{"__typename":"AcceptedSolutionMessage","uid":30996,"id":"message:30996","revisionNum":4,"author":{"__ref":"User:user:78403"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:30993"},"conversation":{"__ref":"Conversation:conversation:30993"},"subject":"Re: Tengo internet ilimitado, pero no puedo compartir a la laptop ¿por qué?","moderationData":{"__ref":"ModerationData:moderation_data:30996"},"body":"Hola que tal
SI TE REFIERES A UNA LINEA MÓVIL EN PLAN DE S/65.00 O MAYOR.
Te explico los planes ilimitados son ilimitados para la línea en el equipo.
*Al compartir sea por wifi, cable usb o bluetooth tiene un límite de gigas a compartir (lo que se llama limite tethering). Que una vez consumidos ya no podrás compartir por 2 motivos:
1- SI TE ACABASTE LOS GIGAS CON MÁXIMA VELOCIDAD.
2- SI YA UTILIZASTE LOS GIGAS PARA COMPARTIR.
Te dejó una imagen con los planes ilimitados y los límites de gigas a compartir.
\n
\n
\n
\n
\n
Te recomiendo darle una mirada de igual forma, a la web, donde esta la información de todos los planes.
\n\n
Espero haberte ayudado ¡nos vemos!
\n","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2019-11-28T22:08:28.780-05:00","lastPublishTime":"2019-11-29T15:12:08.234-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":70065},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:30993/message:30996","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:32494"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1502","rawBody":"
Hola que tal
SI TE REFIERES A UNA LINEA MÓVIL EN PLAN DE S/65.00 O MAYOR.
Te explico los planes ilimitados son ilimitados para la línea en el equipo.
*Al compartir sea por wifi, cable usb o bluetooth tiene un límite de gigas a compartir (lo que se llama limite tethering). Que una vez consumidos ya no podrás compartir por 2 motivos:
1- SI TE ACABASTE LOS GIGAS CON MÁXIMA VELOCIDAD.
2- SI YA UTILIZASTE LOS GIGAS PARA COMPARTIR.
Te dejó una imagen con los planes ilimitados y los límites de gigas a compartir.
\n
\n
\n
\n
\n
Te recomiendo darle una mirada de igual forma, a la web, donde esta la información de todos los planes.
\n\n
Espero haberte ayudado ¡nos vemos!
\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:30996_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:32494":{"__typename":"ModerationData","id":"moderation_data:32494","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:32494":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:23056"},"id":"message:32494","revisionNum":1,"uid":32494,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:30996"},"conversation":{"__ref":"Conversation:conversation:30993"},"subject":"Re: Tengo internet ilimitado, pero no puedo compartir a la laptop ¿por qué?","moderationData":{"__ref":"ModerationData:moderation_data:32494"},"body":"
Gracias
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"9","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-12-28T11:33:13.429-05:00","lastPublishTime":"2019-12-28T11:33:13.429-05:00","metrics":{"__typename":"MessageMetrics","views":70001},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:30993/message:32494","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"14","rawBody":"Gracias
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:32494_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:31002":{"__typename":"ModerationData","id":"moderation_data:31002","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:31002":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1329"},"id":"message:31002","revisionNum":2,"uid":31002,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:30993"},"conversation":{"__ref":"Conversation:conversation:30993"},"subject":"Re: Tengo internet ilimitado, pero no puedo compartir a la laptop ¿por qué?","moderationData":{"__ref":"ModerationData:moderation_data:31002"},"body":"Fredy77 ¡Hola! Soy HAGUZ Super Usuario, ¿qué tal?
\n\n
Te recomiendo revisar si estás haciendolo de manera correcta aquí: comunidad.claro.com.pe/t5/Móvil/Cómo-puedo-compartir-internet-a-mi-lapto
\n\n
\n
Fredy77 ha escrito:
\nTengo internet ilimitado y porque no comparte a mi laptop, yo trabajo con ese equipo y no puedo realizar mis cursos virtuales.
\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-11-28T22:45:35.428-05:00","lastPublishTime":"2019-11-29T15:31:34.768-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":70216},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:30993/message:31002","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1341","rawBody":"
\n
Te recomiendo revisar si estás haciendolo de manera correcta aquí: comunidad.claro.com.pe/t5/Móvil/Cómo-puedo-compartir-internet-a-mi-lapto
\n\n
\nha escrito:
\nTengo internet ilimitado y porque no comparte a mi laptop, yo trabajo con ese equipo y no puedo realizar mis cursos virtuales.
\n
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31002_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"228","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:31":{"__typename":"Rank","id":"rank:31","position":5,"name":"Profesional","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:78305":{"__typename":"User","id":"user:78305","uid":78305,"login":"Sael1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-22T20:43:44.528-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:xnuvx57277/user:78305"},"ModerationData:moderation_data:31050":{"__typename":"ModerationData","id":"moderation_data:31050","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:31050":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:78305"},"id":"message:31050","revisionNum":1,"uid":31050,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:30993"},"conversation":{"__ref":"Conversation:conversation:30993"},"subject":"Re: Tengo internet ilimitado, pero no puedo compartir a la laptop ¿por qué?","moderationData":{"__ref":"ModerationData:moderation_data:31050"},"body":"
Recuerda que todos los planes ilimitados solo te brindan un porcentaje para compartir. Una vez que compartes ya no podrás compartir más.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"144","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-11-29T15:49:45.148-05:00","lastPublishTime":"2019-11-29T15:49:45.148-05:00","metrics":{"__typename":"MessageMetrics","views":70143},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:30993/message:31050","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"149","rawBody":"Recuerda que todos los planes ilimitados solo te brindan un porcentaje para compartir. Una vez que compartes ya no podrás compartir más.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31050_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:78715":{"__typename":"User","id":"user:78715","uid":78715,"login":"AD4","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-28T22:55:59.806-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:78715"},"ModerationData:moderation_data:31143":{"__typename":"ModerationData","id":"moderation_data:31143","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:31143":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:78715"},"id":"message:31143","revisionNum":1,"uid":31143,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:30993"},"conversation":{"__ref":"Conversation:conversation:30993"},"subject":"Re: Tengo internet ilimitado, pero no puedo compartir a la laptop ¿por qué?","moderationData":{"__ref":"ModerationData:moderation_data:31143"},"body":"Recuerda que los planes ilimitados tienes 2 resticciones:
*Limite maximo en compartir gigas a otros dipositivos sea moviles, tv, tablet, computadoras o laptos entre otros.
*Limite en navegacion en alta velocidad.
Recordamos que la alta velocidad en 4g seria de 5 mbps y 4.5g 10 mbps.
En cuanto una vez consumida los gigas en alta velocidad que te brinda tu plan tu navegacion sera en 256 kbps el cual solo te permitira basicamente utilizarlo para busquedas en google, conectarte en tus redes sociales e enviar mensajes, en cuamto a visualizar videos o fotos notaras la lentitud.
Para saber cuales son tus resticciones de tu plan te invito a ingresar a este link donde estan todos los planes:
https://www.claro.com.pe/personas/movil/postpago/
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-11-30T12:58:27.844-05:00","lastPublishTime":"2019-11-30T12:58:27.844-05:00","metrics":{"__typename":"MessageMetrics","views":69991},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:30993/message:31143","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"957","rawBody":"Recuerda que los planes ilimitados tienes 2 resticciones:
*Limite maximo en compartir gigas a otros dipositivos sea moviles, tv, tablet, computadoras o laptos entre otros.
*Limite en navegacion en alta velocidad.
Recordamos que la alta velocidad en 4g seria de 5 mbps y 4.5g 10 mbps.
En cuanto una vez consumida los gigas en alta velocidad que te brinda tu plan tu navegacion sera en 256 kbps el cual solo te permitira basicamente utilizarlo para busquedas en google, conectarte en tus redes sociales e enviar mensajes, en cuamto a visualizar videos o fotos notaras la lentitud.
Para saber cuales son tus resticciones de tu plan te invito a ingresar a este link donde estan todos los planes:
https://www.claro.com.pe/personas/movil/postpago/
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31143_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:76191":{"__typename":"User","id":"user:76191","uid":76191,"login":"Mark_Blade","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-25T09:52:02.202-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:76191"},"ModerationData:moderation_data:31162":{"__typename":"ModerationData","id":"moderation_data:31162","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:31162":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:76191"},"id":"message:31162","revisionNum":1,"uid":31162,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:30993"},"conversation":{"__ref":"Conversation:conversation:30993"},"subject":"Re: Tengo internet ilimitado, pero no puedo compartir a la laptop ¿por qué?","moderationData":{"__ref":"ModerationData:moderation_data:31162"},"body":"Hola Fredy77
Tu problema me ha ocurrido en alguna ocasion, te explico, generalmente se debe a tres factores;
1) Tu laptop, puede que la conexion de red no este bien configurada o que este dañada tu antena de WIFI.
2) Tu línea, mira si tu plan no venció y no has acabado tus gigas, (pero lo dudo, debido a que tienes Internet Ilimitado)
3) La cobertura, (y este es el mas comun), Simplement debes buscar una zona donde tengas más cobertura para acceder a tu Internet del teléfono
Si mi respuesta te ayudó no olvides dejar tu like y marcarla como respuesta
GRACIAS
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-11-30T20:44:25.785-05:00","lastPublishTime":"2019-11-30T20:44:25.785-05:00","metrics":{"__typename":"MessageMetrics","views":69987},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:30993/message:31162","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1039","rawBody":"
Hola
Tu problema me ha ocurrido en alguna ocasion, te explico, generalmente se debe a tres factores;
1) Tu laptop, puede que la conexion de red no este bien configurada o que este dañada tu antena de WIFI.
2) Tu línea, mira si tu plan no venció y no has acabado tus gigas, (pero lo dudo, debido a que tienes Internet Ilimitado)
3) La cobertura, (y este es el mas comun), Simplement debes buscar una zona donde tengas más cobertura para acceder a tu Internet del teléfono
Si mi respuesta te ayudó no olvides dejar tu like y marcarla como respuesta
GRACIAS
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Hola Buenas Noches!
Quizás sea necesario realizar unos decirte por Atención tecnológica para verificar el inconveniente.
Llama al 123 opc 1.
Hola Buenas Noches!
Quizás sea necesario realizar unos decirte por Atención tecnológica para verificar el inconveniente.
Llama al 123 opc 1.
El problema lo debes de tener o bien con tu computadora, tu línea o con la cobertura. Son tres factores que influyen.
\n\n
Con tu computadora, mira en la parte de conexión de red si está todo bien. Muchas veces eso pasa por configuración.
\n\n
Con tu plan, mira si tu plan no venció y no has acabado tus gigas. Te comento que el problema con la caída de velocidad del Internet ilimitado es que no puedes navegar bien. Por lo tanto aparecerá la señal pero no tendrás acceso a internet
\n\n
Y el último la cobertura, si el problema es de cobertura, debes de buscar una zona donde tengas más cobertura para acceder a tu Internet por el teléfono.
\n\n
Una Última pregunta ¿qué plan tienes?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-11-29T14:40:34.457-05:00","lastPublishTime":"2019-11-29T15:30:28.379-05:00","metrics":{"__typename":"MessageMetrics","views":70022},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:30993/message:31040","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1054","rawBody":"El problema lo debes de tener o bien con tu computadora, tu línea o con la cobertura. Son tres factores que influyen.
\n\n
Con tu computadora, mira en la parte de conexión de red si está todo bien. Muchas veces eso pasa por configuración.
\n\n
Con tu plan, mira si tu plan no venció y no has acabado tus gigas. Te comento que el problema con la caída de velocidad del Internet ilimitado es que no puedes navegar bien. Por lo tanto aparecerá la señal pero no tendrás acceso a internet
\n\n
Y el último la cobertura, si el problema es de cobertura, debes de buscar una zona donde tengas más cobertura para acceder a tu Internet por el teléfono.
\n\n
Una Última pregunta ¿qué plan tienes?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31040_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:57152":{"__typename":"User","id":"user:57152","uid":57152,"login":"Stormspirt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-21T14:37:43.113-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS01NzE1Mi05MzM1aTlFOTAyRkY4QUM0OUIzOEE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:57152"},"ModerationData:moderation_data:31024":{"__typename":"ModerationData","id":"moderation_data:31024","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:31024":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57152"},"id":"message:31024","revisionNum":2,"uid":31024,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:30993"},"conversation":{"__ref":"Conversation:conversation:30993"},"subject":"Re: Tengo internet ilimitado, pero no puedo compartir a la laptop ¿por qué?","moderationData":{"__ref":"ModerationData:moderation_data:31024"},"body":"Hola amigos nos comentaría si le solucionaron en inconveniente.
\n\n
Saludos!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"85","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-11-29T08:53:14.611-05:00","lastPublishTime":"2019-11-29T15:33:35.489-05:00","metrics":{"__typename":"MessageMetrics","views":70094},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:30993/message:31024","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"520","rawBody":"Hola amigos nos comentaría si le solucionaron en inconveniente.
\n\n
Saludos!
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