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Cesar_2022
Principiante
14-08-2022
Resuelto

Recarga Internet ilimitado solo tuve por 2 horas

Hice una recarga de 6 soles para tener Internet ilimitado hasta las 23:59 pero pude evidenciar que solo tuve Internet por aproximadamente 2 horas y luego ya no podía ingresar a Internet y Apps no estoy seguro si cortaron o es que es demasiado baja la velocidad, en verdad me siento estafado. 

internet ilimitado
promoción de recarga
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  • Avatar de jesusd23
    jesusd23
    Leyenda
    15-08-2022

    Hola Cesar_2022 

     

    Entiendo la incomodidad por el cual estás pasando, pero te indico que en las consideraciones del paquete de internet ilimitado indica que la velocidad se degradará a partir de los 500 MB. Adjunto lo mencionado:

     

     

    En la parte final de la siguiente página puedes visualizar más información: https://www.claro.com.pe/personas/movil/prepago/paquetes/?tab=consideracion5


    Si tienes alguna duda o consulta, puedes comunicarte con un asesor a través del ClaroBot

     

    Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

    Saludos.

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Recarga Internet ilimitado solo tuve por 2 horas","moderationData":{"__ref":"ModerationData:moderation_data:76925"},"body":"

Hola Cesar_2022 

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Entiendo la incomodidad por el cual estás pasando, pero te indico que en las consideraciones del paquete de internet ilimitado indica que la velocidad se degradará a partir de los 500 MB. Adjunto lo mencionado:

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En la parte final de la siguiente página puedes visualizar más información: https://www.claro.com.pe/personas/movil/prepago/paquetes/?tab=consideracion5

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Si tienes alguna duda o consulta, puedes comunicarte con un asesor a través del ClaroBot

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Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos.

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