Discusión del foro

Shofis

Principiante

18-10-2019

Resuelto

Quiero dar de baja mi número, ¿lo puedo realizar en línea?

Aficionado

19-10-2019

Lo que te recomendaría es darte un tiempo e ir a un centro de atención al cliente, ahora te recomiendo esto porque estarás mas conforme de las acciones que realices aparte de la asesoría... SUERTE😀

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Hola!

Si quieres dar de baja tu línea móvil postpago lo puedes hacer desde la app Mi Claro.

Te dejo la ruta: Inicio > Plan > Dar de baja

Ahora, si tienes otro tipo de servicio que no es móvil debes comunicarte con un asesor a través del 123 o a través de ClaroBot.

Slds.

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Quiero dar de baja mi número, ¿lo puedo realizar en línea?","moderationData":{"__ref":"ModerationData:moderation_data:27852"},"body":"

Cabe indicar que bloqueo si se puede realizar llamando pero igual la línea sigue existiendo así que si definitivamente quieres que deje de existir la línea es necesario que se dé de baja en un cac de manera presencial y que sea el titular puede ser un representante que lo pueda hacer pero necesitas una carta poder sencilla.

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