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joseluNoir
Principiante
24-11-2023
Resuelto

Estoy por comprar un celular claro de 2da mano

Estoy por adquirir un móvil de 2da mano y quisiera saber si hay alguna manera de saber si el celular tiene deuda pendiente con claro ya que el móvil pertenece a la empresa 
equipos
Avatar de rcml1980
rcml1980
Leyenda
28-11-2023

Hola joseluNoir 

 

Recuerda que si vas a comprar un equipo celular de una empresa, la única manera que te puedan brindar información, es sustentando mediante un documento formal la compra, de lo contrario no podrás solicitar ningún tipo de información por un equipo que no has comprado por la ley de protección de datos personales vigente en la actualidad.

 

Comunícate con la empresa a la que vas a comprar el celular para que puedan mostrarte el documento y de esta forma puedas validar dicha información, o  solicítales el estado de cuenta de la línea asociada a dicho equipo móvil. Toda solicitud de información puede realizarlo el titular de la línea o el representante legal con carta de poder vigente, de lo contrario no podrás realizarlo.

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Estoy por adquirir un móvil de 2da mano y quisiera saber si hay alguna manera de saber si el celular tiene deuda pendiente con claro ya que el móvil pertenece a la empresa 

","kudosSumWeight":0,"postTime":"2023-11-24T18:10:21.453-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:equipos","text":"equipos","time":"2016-12-28T10:40:25.820-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:81747_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":9609},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Estoy por adquirir un móvil de 2da mano y quisiera saber si hay alguna manera de saber si el celular tiene deuda pendiente con claro ya que el móvil pertenece a la empresa 

"},"Conversation:conversation:81747":{"__typename":"Conversation","id":"conversation:81747","solved":true,"topic":{"__ref":"ForumTopicMessage:message:81747"},"lastPostingActivityTime":"2023-11-29T17:22:50.154-05:00","lastPostTime":"2023-11-29T17:22:50.154-05:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:81747":{"__typename":"ModerationData","id":"moderation_data:81747","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:81747_2":{"__typename":"Revision","id":"revision:81747_2","lastEditTime":"2023-11-27T12:35:48.882-05:00"},"AcceptedSolutionMessage:message:81772":{"__typename":"AcceptedSolutionMessage","id":"message:81772","conversation":{"__ref":"Conversation:conversation:81747"},"author":{"__ref":"User:user:75624"},"revisionNum":2,"uid":81772,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:81747"},"subject":"Re: Estoy por comprar un celular claro de 2da mano","moderationData":{"__ref":"ModerationData:moderation_data:81772"},"body":"

Hola joseluNoir 

\n

 

\n

Recuerda que si vas a comprar un equipo celular de una empresa, la única manera que te puedan brindar información, es sustentando mediante un documento formal la compra, de lo contrario no podrás solicitar ningún tipo de información por un equipo que no has comprado por la ley de protección de datos personales vigente en la actualidad.

\n

 

\n

Comunícate con la empresa a la que vas a comprar el celular para que puedan mostrarte el documento y de esta forma puedas validar dicha información, o  solicítales el estado de cuenta de la línea asociada a dicho equipo móvil. Toda solicitud de información puede realizarlo el titular de la línea o el representante legal con carta de poder vigente, de lo contrario no podrás realizarlo.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2023-11-28T15:58:05.534-05:00","lastPublishTime":"2023-11-30T11:14:17.820-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":9009},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:81747/message:81772","readOnly":false,"editFrozen":false,"body@stringLength":"1165","rawBody":"

Hola  

\n

 

\n

Recuerda que si vas a comprar un equipo celular de una empresa, la única manera que te puedan brindar información, es sustentando mediante un documento formal la compra, de lo contrario no podrás solicitar ningún tipo de información por un equipo que no has comprado por la ley de protección de datos personales vigente en la actualidad.

\n

 

\n

Comunícate con la empresa a la que vas a comprar el celular para que puedan mostrarte el documento y de esta forma puedas validar dicha información, o  solicítales el estado de cuenta de la línea asociada a dicho equipo móvil. Toda solicitud de información puede realizarlo el titular de la línea o el representante legal con carta de poder vigente, de lo contrario no podrás realizarlo.

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