Tengo una consulta, actualmente tengo mi contrato de renovación de mi equipo móvil Moto G8 Power, el mismo que se termina en octubre, pero si anticipo los pagos sería mucho antes.
Lo que quiero saber es que si al momento de volver a renovar puedo adquirir 2 equipos (Motorola y Samsung). Lo que pasa es que quiero regalarle un celular a mi madre y otro a mi padre, pero al renovar tendría que esperar 12 meses para adquirir otro equipo lo que es mucho tiempo.
La renovación seria a 12 meses si es posible renovar 2 equipos a la vez sumaria el monto mensual de cada equipo para pagarlo en los 12 meses.
Llegaste a la mejor opción, aquí en la Comu nos ayudamos entre clientes.
Te comento que a un amigo le explicaron que las renovaciones son por línea móvil puede ser en prepago o postpago y va a depender del acuerdo que firmaste, muchas veces podrías calificar para una renovación anticipada, pero aplica en cada línea, por ejemplo si adquieres un equipo a 12 meses, tienes que cumplir este acuerdo y posiblemente califiques en renovar en el décimo mes, si deseas adquirir otra renovación a la misma línea, el mismo sistema no te lo permitiría, porque tiene que pasar el tiempo necesario.
Para el caso de los prepago son cada 6 meses que puedas adquirir una renovación a un excelente precio, pero va a depender de la oferta disponible en ese momento. Esta podría ser una buena opción, así renuevas tu línea postpago, y también en la prepago, por lo que solo tendrías un solo contrato, pues los prepago son libre de contrato, el detalle es que lo tendrías que pagar al contado.
Lo que si puedes tener es que tus dos líneas con tus dos equipos, estén en una sola facturación, siempre y cuando ambas estén a tu nombre.
En conclusión, para poder renovar 2 equipos, necesitas 2 líneas sea en prepago o postpago. Quizás una alternativa seria que portes de otro operador a postpago, o migrar de plan de tu prepago a postpago.
Entiendo que solo tienes una línea, y deseas 2 equipos, uno por renovación y supongo que el otro por línea nueva. Entonces, ya que la modalidad es diferente, serían dos contratos. A menos, que actualmente tengas dos líneas a tu nombre, las dos se renovarán, en ese caso sería un contrato o acuerdo.
Entiendo que tienes solo una línea y con esa línea quieres renovar 2 equipos, bueno, lamento decirte que no es posible, ya que para solicitar una renovación de 2 equipos debes contar con 2 líneas diferentes, no puedes tener 2 contratos con una línea. Lo que podrías hacer es solicitar la renovación del equipo que tienes actualmente y el otro lo puedes comprar en modalidad prepago. Recuerda que para sacarlo en prepago no te piden evaluación crediticia, solo debes hacer el pago al contado y como tú ya tienes una línea postpago, puede ser que accedas a un precio o promoción buena. La otra opción que puedes tomar es sacar un equipo en otro operador.
Igualmente revisa todas tus opciones, te dejo la tienda online de Claro: https://tiendaclaro.pe/
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renovar 2 equipos en un mismo contrato?","id":"message:65848","revisionNum":4,"repliesCount":3,"author":{"__ref":"User:user:83769"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:65848"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:65848"},"body":"
Buen día.
\n
\n
Tengo una consulta, actualmente tengo mi contrato de renovación de mi equipo móvil Moto G8 Power, el mismo que se termina en octubre, pero si anticipo los pagos sería mucho antes.
\n
Lo que quiero saber es que si al momento de volver a renovar puedo adquirir 2 equipos (Motorola y Samsung). Lo que pasa es que quiero regalarle un celular a mi madre y otro a mi padre, pero al renovar tendría que esperar 12 meses para adquirir otro equipo lo que es mucho tiempo.
\n
La renovación seria a 12 meses si es posible renovar 2 equipos a la vez sumaria el monto mensual de cada equipo para pagarlo en los 12 meses.
\n
Espero puedan sacarme de la duda.
","body@stringLength":"712","rawBody":"
Buen día.
\n
\n
Tengo una consulta, actualmente tengo mi contrato de renovación de mi equipo móvil Moto G8 Power, el mismo que se termina en octubre, pero si anticipo los pagos sería mucho antes.
\n
Lo que quiero saber es que si al momento de volver a renovar puedo adquirir 2 equipos (Motorola y Samsung). Lo que pasa es que quiero regalarle un celular a mi madre y otro a mi padre, pero al renovar tendría que esperar 12 meses para adquirir otro equipo lo que es mucho tiempo.
\n
La renovación seria a 12 meses si es posible renovar 2 equipos a la vez sumaria el monto mensual de cada equipo para pagarlo en los 12 meses.
\n
Espero puedan sacarme de la duda.
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¿Puedo renovar 2 equipos en un mismo contrato?","moderationData":{"__ref":"ModerationData:moderation_data:65849"},"body":"
Llegaste a la mejor opción, aquí en la Comu nos ayudamos entre clientes.
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Te comento que a un amigo le explicaron que las renovaciones son por línea móvil puede ser en prepago o postpago y va a depender del acuerdo que firmaste, muchas veces podrías calificar para una renovación anticipada, pero aplica en cada línea, por ejemplo si adquieres un equipo a 12 meses, tienes que cumplir este acuerdo y posiblemente califiques en renovar en el décimo mes, si deseas adquirir otra renovación a la misma línea, el mismo sistema no te lo permitiría, porque tiene que pasar el tiempo necesario.
Para el caso de los prepago son cada 6 meses que puedas adquirir una renovación a un excelente precio, pero va a depender de la oferta disponible en ese momento. Esta podría ser una buena opción, así renuevas tu línea postpago, y también en la prepago, por lo que solo tendrías un solo contrato, pues los prepago son libre de contrato, el detalle es que lo tendrías que pagar al contado.
Lo que si puedes tener es que tus dos líneas con tus dos equipos, estén en una sola facturación, siempre y cuando ambas estén a tu nombre.
En conclusión, para poder renovar 2 equipos, necesitas 2 líneas sea en prepago o postpago. Quizás una alternativa seria que portes de otro operador a postpago, o migrar de plan de tu prepago a postpago.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-04-27T10:56:48.753-05:00","lastPublishTime":"2022-05-10T22:54:04.744-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":7773},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:65848/message:65849","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:2990":{"__typename":"User","id":"user:2990","uid":2990,"login":"Klezita","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-21T09:46:00.704-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0yOTkwLTU4MTBpQ0FBQ0IzMDkxRUExODE3MA"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:2990"},"ModerationData:moderation_data:65850":{"__typename":"ModerationData","id":"moderation_data:65850","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:65850":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:2990"},"id":"message:65850","revisionNum":2,"uid":65850,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:65848"},"conversation":{"__ref":"Conversation:conversation:65848"},"subject":"Re: ¿Puedo renovar 2 equipos en un mismo contrato?","moderationData":{"__ref":"ModerationData:moderation_data:65850"},"body":"
Hola,
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Entiendo que solo tienes una línea, y deseas 2 equipos, uno por renovación y supongo que el otro por línea nueva. Entonces, ya que la modalidad es diferente, serían dos contratos. A menos, que actualmente tengas dos líneas a tu nombre, las dos se renovarán, en ese caso sería un contrato o acuerdo.
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Saludos.
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¡Holii, amiguito! :heart:
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Entiendo que tienes solo una línea y con esa línea quieres renovar 2 equipos, bueno, lamento decirte que no es posible, ya que para solicitar una renovación de 2 equipos debes contar con 2 líneas diferentes, no puedes tener 2 contratos con una línea. Lo que podrías hacer es solicitar la renovación del equipo que tienes actualmente y el otro lo puedes comprar en modalidad prepago. Recuerda que para sacarlo en prepago no te piden evaluación crediticia, solo debes hacer el pago al contado y como tú ya tienes una línea postpago, puede ser que accedas a un precio o promoción buena. La otra opción que puedes tomar es sacar un equipo en otro operador.
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Igualmente revisa todas tus opciones, te dejo la tienda online de Claro: https://tiendaclaro.pe/
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¡Suerte amiguito! :robothappy:
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