Hola. Realice una llamada Perú_Colombia desde mi claro max internacional y consumió mi saldo disponible. Pudieran aclararme la metodología de este plan. Porque pensé que se descontaria de mi plan. No de mi saldo recargado
Maryuri2 Su plan claro max internacional le permite llamar con su saldo a los siguientes destinos: Conformado por todos los teléfonos fijos y celulares de: Estados Unidos, Canadá, Puerto Rico, México, Chile y fijos de Alemania y China.
Sobre la cobertura internacional es cuando usted se encuentra en dicho país y puede utilizar el saldo de su plan sin generar cargos roaming adicionales.
Saludos :robotwink:
Maryuri2 ha escrito: Hola. Realice una llamada Perú_Colombia desde mi claro max internacional y consumió mi saldo disponible. Pudieran aclararme la metodología de este plan. Porque pensé que se descontaria de mi plan. No de mi saldo recargado
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Realice una llamada Perú_Colombia desde mi claro max internacional y consumió mi saldo disponible. Pudieran aclararme la metodología de este plan. Porque pensé que se descontaria de mi plan. No de mi saldo recargado","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-01-08T08:48:06.713-05:00","lastPublishTime":"2019-01-08T08:48:06.713-05:00","metrics":{"__typename":"MessageMetrics","views":6834},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:3886/message:17826","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:18633"}}]},"editFrozen":false,"body@stringLength":"221","rawBody":"Hola. Realice una llamada Perú_Colombia desde mi claro max internacional y consumió mi saldo disponible. Pudieran aclararme la metodología de este plan. Porque pensé que se descontaria de mi plan. No de mi saldo recargado","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:17826_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:18633":{"__typename":"ModerationData","id":"moderation_data:18633","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18633":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:18633","revisionNum":1,"uid":18633,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:17826"},"conversation":{"__ref":"Conversation:conversation:3886"},"subject":"Re: ¿Puedo llamar a números internacionales? ¿cuáles son los códigos?","moderationData":{"__ref":"ModerationData:moderation_data:18633"},"body":"
Maryuri2 Su plan claro max internacional le permite llamar con su saldo a los siguientes destinos: Conformado por todos los teléfonos fijos y celulares de: Estados Unidos, Canadá, Puerto Rico, México, Chile y fijos de Alemania y China.
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Sobre la cobertura internacional es cuando usted se encuentra en dicho país y puede utilizar el saldo de su plan sin generar cargos roaming adicionales.
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Saludos :robotwink:
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Maryuri2 ha escrito: Hola. Realice una llamada Perú_Colombia desde mi claro max internacional y consumió mi saldo disponible. Pudieran aclararme la metodología de este plan. Porque pensé que se descontaria de mi plan. No de mi saldo recargado
Su plan claro max internacional le permite llamar con su saldo a los siguientes destinos: Conformado por todos los teléfonos fijos y celulares de: Estados Unidos, Canadá, Puerto Rico, México, Chile y fijos de Alemania y China.
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Sobre la cobertura internacional es cuando usted se encuentra en dicho país y puede utilizar el saldo de su plan sin generar cargos roaming adicionales.
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Saludos :robotwink:
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ha escrito: Hola. Realice una llamada Perú_Colombia desde mi claro max internacional y consumió mi saldo disponible. Pudieran aclararme la metodología de este plan. Porque pensé que se descontaria de mi plan. No de mi saldo recargado
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Respondiendo tu pregunta, Sí es posible llamar a cualquier móvil de cualquier operador, te lo resumo:
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Postpago: Con tu plan, puedes llamar a distintos países. Toda la información la encuentras aquí.
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No olvides que, para realizar las llamadas a los países que cubre tu plan Postpago, debes marcar de la siguiente manera:
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Código de operador de Claro> Código de salida> Código de país> Código de ciudad> Número de destino.
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Esto se traduce así: 1912> 00> Código de país> Código de ciudad> Número de destino.
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Prepago: También puedes hacer las llamadas usando el saldo de tu recarga, con la marcación que te expliqué arriba. Toda la información aquí.
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Si deseas realizar la compra de un paquete internacional, te dejo la información aquí.
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Espero que la información haya podido ayudarte.
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¡Cuídate muchísimo! :heart:
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