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Lorelore
Principiante
28-12-2017
Resuelto

¿Está prohibido grabar la atención en un CAC?

El día de ayer un supervisor del CAC JOCKEY PLAZA se negó a atenderme si grababa. Puede él condicionar la atención???

1 Respuesta

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  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    28-12-2017

    Hola, Lorelore.

     

    Ten en cuenta que si estás en un lugar público, puedes hacer las grabaciones que quieras; sin embargo, al ser un centro de atención y si se trabaja con información de clientes. Lo recomendable es guardar cuidado con ese tipo de cosas por motivos de seguridad y normas del establecimiento.

     

    Por otro lado, no es correcto que el supervisor no te haya querido atender. En este caso lo que puedes hacer es solicitar el libro de reclamaciones; sin embargo, ten en cuenta que la respuesta por parte del proovedor será de 15 días hábiles como máximo.

     

    Saludos.

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¿Está prohibido grabar la atención en un CAC?","moderationData":{"__ref":"ModerationData:moderation_data:10624"},"body":"

Hola, Lorelore.

\n

 

\n

Ten en cuenta que si estás en un lugar público, puedes hacer las grabaciones que quieras; sin embargo, al ser un centro de atención y si se trabaja con información de clientes. Lo recomendable es guardar cuidado con ese tipo de cosas por motivos de seguridad y normas del establecimiento.

\n

 

\n

Por otro lado, no es correcto que el supervisor no te haya querido atender. En este caso lo que puedes hacer es solicitar el libro de reclamaciones; sin embargo, ten en cuenta que la respuesta por parte del proovedor será de 15 días hábiles como máximo.

\n

 

\n

Saludos.

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