Discusión del foro

Principiante

02-05-2020

Resuelto

¿Dónde me pueden cambiar la batería?

Compré un Huawei P30 Lite hace 5 meses en la tienda de Santa Anita y la batería se está hinchando y no dura ni 30m, ¿dónde puedo recurrir para que me lo cambien? Es urgente, gracias.

Leyenda

02-05-2020

Hola, Fer.

Recuerda que todos los equipos adquiridos en Claro, tienen una garantía de 12 meses y para las baterías tienen una garantía de 6 meses. Así que te sugiero que te acerques a un centro de atención para que un técnico pueda revisar el celular.

Aquí podrás ubicar el cac más cercano a tu localidad: https://cobertura.claro.com.pe/centros-de-atencion.php

Un gusto.

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Compré un Huawei P30 Lite hace 5 meses en la tienda de Santa Anita y la batería se está hinchando y no dura ni 30m, ¿dónde puedo recurrir para que me lo cambien? Es urgente, gracias.

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Compré un Huawei P30 Lite hace 5 meses en la tienda de Santa Anita y la batería se está hinchando y no dura ni 30m, ¿dónde puedo recurrir para que me lo cambien? Es urgente, gracias.

"},"Conversation:conversation:41475":{"__typename":"Conversation","id":"conversation:41475","solved":true,"topic":{"__ref":"ForumTopicMessage:message:41475"},"lastPostingActivityTime":"2021-11-11T12:53:32.217-05:00","lastPostTime":"2020-05-03T00:48:22.264-05:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:41475":{"__typename":"ModerationData","id":"moderation_data:41475","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:41475_3":{"__typename":"Revision","id":"revision:41475_3","lastEditTime":"2021-11-11T12:53:32.217-05:00"},"AcceptedSolutionMessage:message:41476":{"__typename":"AcceptedSolutionMessage","id":"message:41476","conversation":{"__ref":"Conversation:conversation:41475"},"author":{"__ref":"User:user:76851"},"revisionNum":3,"uid":41476,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:41475"},"subject":"Re: ¿Dónde me pueden cambiar la batería?","moderationData":{"__ref":"ModerationData:moderation_data:41476"},"body":"

Hola, Fer.

Aquí podrás ubicar el cac más cercano a tu localidad: https://cobertura.claro.com.pe/centros-de-atencion.php

Un gusto.

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Hola, Fer.

Aquí podrás ubicar el cac más cercano a tu localidad: https://cobertura.claro.com.pe/centros-de-atencion.php

Un gusto.

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