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  • Avatar de rcml1980
    rcml1980
    Leyenda
    28-09-2021

    Hola,

     

    Para saber si tienes beneficios que tienes en tu servicio, puedes validarlo desde la app Mi Claro. Ahí verás todo lo que te brinda tu plan, además de los beneficios adicionales que te hayan ofrecido.

     

    Como una segunda opción, también puedes comunicarte con un asesor a través del ClaroBot, ellos también te lo pueden indicar.

  • Avatar de 1v4n2021
    1v4n2021
    Leyenda
    29-09-2021

    Hola kev0406 ¿qué tal?

     

    Además de las vías que te indican arriba también puedes ingresar a la página de mi.claro.com.pe para que puedas validar los beneficios de tu plan.

    ¡Un Saludo!

    Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.

  • Avatar de Lfonseca
    Lfonseca
    Aficionado
    29-09-2021

    Hola, 

     

    ¡Es muy sencillo!

     

    •  Ingresa a  Mi Claro y en la sección Detalle de Plan o Conoce tu Plan podrás revisar los servicios que tienes contratados. 
    •  Marca al *123# opc 5
    •  Llama al *611.
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¿Cómo saber si tengo o no beneficios en mi plan?","moderationData":{"__ref":"ModerationData:moderation_data:70777"},"body":"

Hola,

\n

 

\n

Para saber si tienes beneficios que tienes en tu servicio, puedes validarlo desde la app Mi Claro. Ahí verás todo lo que te brinda tu plan, además de los beneficios adicionales que te hayan ofrecido.

\n

 

\n

Como una segunda opción, también puedes comunicarte con un asesor a través del ClaroBot, ellos también te lo pueden indicar.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-09-28T11:47:04.709-05:00","lastPublishTime":"2022-06-24T13:30:24.191-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":2083},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:70770/message:70777","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:118815":{"__typename":"User","id":"user:118815","uid":118815,"login":"1v4n2021","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-01-06T16:37:10.877-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMTg4MTUtNzg1Mmk4NDMyMzc2ODg3RTIxNkY0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:118815"},"ModerationData:moderation_data:70791":{"__typename":"ModerationData","id":"moderation_data:70791","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:70791":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:118815"},"id":"message:70791","revisionNum":2,"uid":70791,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:70770"},"conversation":{"__ref":"Conversation:conversation:70770"},"subject":"Re: ¿Cómo saber si tengo o no beneficios en mi plan?","moderationData":{"__ref":"ModerationData:moderation_data:70791"},"body":"

Hola kev0406 ¿qué tal?

\n

 

\n

Además de las vías que te indican arriba también puedes ingresar a la página de mi.claro.com.pe para que puedas validar los beneficios de tu plan.

¡Un Saludo!

Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-09-28T22:36:43.580-05:00","lastPublishTime":"2022-06-24T13:30:52.786-05:00","metrics":{"__typename":"MessageMetrics","views":2011},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:70770/message:70791","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:32":{"__typename":"Rank","id":"rank:32","position":6,"name":"Aficionado","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:139223":{"__typename":"User","id":"user:139223","uid":139223,"login":"Lfonseca","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-09-29T08:44:53.204-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"entityType":"USER","eventPath":"community:xnuvx57277/user:139223"},"ModerationData:moderation_data:70803":{"__typename":"ModerationData","id":"moderation_data:70803","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:70803":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:139223"},"id":"message:70803","revisionNum":1,"uid":70803,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:70770"},"conversation":{"__ref":"Conversation:conversation:70770"},"subject":"Re: ¿Cómo saber si tengo o no beneficios en mi plan?","moderationData":{"__ref":"ModerationData:moderation_data:70803"},"body":"

Hola, 

 

¡Es muy sencillo!

 

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