Discusión del foro

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  • Avatar de AlFa4
    AlFa4
    Profesional
    22-06-2020

    Hola que tal, por el momento Claro no está realizando ese tipo de trámite por la situación actual, lo que si podrías realizar sería una migración de tu plan a uno menor. 

    Aquí están los planes actuales que presenta claro https://www.claro.com.pe/personas/movil/postpago/

     

    El cambio de plan puedes realizarlo vía web mi claro sin ningún inconveniente. 

  • Avatar de ivan1985
    ivan1985
    Leyenda
    22-06-2020

    Hola, Ed11 

     

    Uy, eso es demasiado fácil.

     

    Lo único que debes hacer es entrar o descargar la app Mi Claro: cl4.ro/miclarohome

     

    Después te diriges a "Plan" y en la parte inferior encontrarás la opción de cambiar a prepago:

     

    ¡Un saludo!

  • Avatar de Luzangie
    Luzangie
    Principiante
    01-10-2020

    Quiero cambiar de postpago a prepago por favor espero  considere  mi peticion.

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¿Cómo cambiar de postpago a prepago?","moderationData":{"__ref":"ModerationData:moderation_data:47838"},"body":"

Hola que tal, por el momento Claro no está realizando ese tipo de trámite por la situación actual, lo que si podrías realizar sería una migración de tu plan a uno menor. 

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Aquí están los planes actuales que presenta claro https://www.claro.com.pe/personas/movil/postpago/

\n

 

\n

El cambio de plan puedes realizarlo vía web mi claro sin ningún inconveniente. 

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Hola! Lo puedes solicitar llamando al 123.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"44","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-06-21T23:13:46.068-05:00","lastPublishTime":"2020-06-22T11:04:33.168-05:00","metrics":{"__typename":"MessageMetrics","views":5573},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:47837/message:47841","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:76851":{"__typename":"User","id":"user:76851","uid":76851,"login":"ivan1985","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-08T16:11:01.798-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS03Njg1MS02MTU5aTEzQjk2MkZBQ0Y1NUI3MjU"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:76851"},"ModerationData:moderation_data:47855":{"__typename":"ModerationData","id":"moderation_data:47855","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:47855":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:76851"},"id":"message:47855","revisionNum":4,"uid":47855,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:47837"},"conversation":{"__ref":"Conversation:conversation:47837"},"subject":"Re: ¿Cómo cambiar de postpago a prepago?","moderationData":{"__ref":"ModerationData:moderation_data:47855"},"body":"

Hola, Ed11 

\n

 

\n

Uy, eso es demasiado fácil.

\n

 

\n

Lo único que debes hacer es entrar o descargar la app Mi Claro: cl4.ro/miclarohome

\n

 

\n

Después te diriges a \"Plan\" y en la parte inferior encontrarás la opción de cambiar a prepago:

\n

 

\n

\n

¡Un saludo!

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Quiero cambiar de postpago a prepago por favor espero  considere  mi peticion.

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