Discusión del foro

Avatar de Flore1
Flore1
Principiante
20-05-2021
Resuelto

¿Cuál es mi cuenta de Claro Vídeo y mi contraseña? No lo recuerdo

Por favor.

claro video
contraseña

4 Respuestas

Ordenar por
  • Avatar de Eg1
    Eg1
    Principiante
    20-05-2021

    Si perdiste tus contraseñas restauralas con tu correo o tu numero de celular es facil

    • Avatar de Cuypido
      Cuypido
      Principiante
      20-05-2021

      Hola, puedes realizarlo mediante tu correo que colocaste para crear tu cuenta o también ingresando al ClaroBot.

  • Avatar de jesusd23
    jesusd23
    Leyenda
    20-05-2021

    Hola Flore1,

     

    Si haces memoria y recuerdas el correo con el que te afiliaste lo que puedes hacer es restablecerla a través del siguiente enlace:

     

    https://www.clarovideo.com/peru/reminder 

     

    Si no recuerdas absolutamente nada, puedes comunicarte con un asesor a través del ClaroBot para que te brinden esa información y puedas restablecer tu cuenta.

     

    Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

    Saludos.

  • Avatar de Luz38
    Luz38
    Leyenda
    20-05-2021

    Hola!!

     

    Lo puedes restaurar con tu correo electrónico, si no recuerdas la contraseña ve por la opción olvide mi contraseña y lo podrás recuperar, también te puedes comunicar por el ClaroBot para que te ayuden.

     

    Saludos.

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Por favor.

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video","conversation":{"__ref":"Conversation:conversation:85758"},"id":"message:85758","revisionNum":1,"uid":85758,"depth":0,"board":{"__ref":"Forum:board:claro-video"},"author":{"__typename":"User","uid":77914,"login":"DenWilliams","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-03-22T20:50:43.993-05:00","lastPublishTime":"2025-03-22T20:50:43.993-05:00","readOnly":false},"User:user:133101":{"__typename":"User","id":"user:133101","uid":133101,"login":"Eg1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-05-19T21:29:35.178-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:133101"},"ModerationData:moderation_data:66798":{"__typename":"ModerationData","id":"moderation_data:66798","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:133114":{"__typename":"User","id":"user:133114","uid":133114,"login":"Cuypido","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-05-20T12:00:44.461-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:133114"},"ForumReplyMessage:message:66798":{"__typename":"ForumReplyMessage","uid":66798,"id":"message:66798","revisionNum":1,"author":{"__ref":"User:user:133101"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-video"},"parent":{"__ref":"ForumTopicMessage:message:66797"},"conversation":{"__ref":"Conversation:conversation:66797"},"subject":"Re: ¿Cuál es mi cuenta de Claro Vídeo y mi contraseña? No lo recuerdo","moderationData":{"__ref":"ModerationData:moderation_data:66798"},"body":"

Si perdiste tus contraseñas restauralas con tu correo o tu numero de celular es facil

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"87","kudosSumWeight":0,"postTime":"2021-05-19T21:31:27.562-05:00","lastPublishTime":"2021-05-19T21:31:27.562-05:00","metrics":{"__typename":"MessageMetrics","views":1818},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/message:66797/message:66798","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:66822"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:66822":{"__typename":"ModerationData","id":"moderation_data:66822","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:66822":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:133114"},"id":"message:66822","revisionNum":2,"uid":66822,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-video"},"parent":{"__ref":"ForumReplyMessage:message:66798"},"conversation":{"__ref":"Conversation:conversation:66797"},"subject":"Re: ¿Cuál es mi cuenta de Claro Vídeo y mi contraseña? No lo recuerdo","moderationData":{"__ref":"ModerationData:moderation_data:66822"},"body":"

Hola, puedes realizarlo mediante tu correo que colocaste para crear tu cuenta o también ingresando al ClaroBot.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"113","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-05-20T12:17:05.765-05:00","lastPublishTime":"2022-05-19T12:42:07.617-05:00","metrics":{"__typename":"MessageMetrics","views":1802},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/message:66797/message:66822","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:100717":{"__typename":"User","id":"user:100717","uid":100717,"login":"jesusd23","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-07-19T14:49:20.508-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:100717"},"ModerationData:moderation_data:66800":{"__typename":"ModerationData","id":"moderation_data:66800","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:66800":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:100717"},"id":"message:66800","revisionNum":3,"uid":66800,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-video"},"parent":{"__ref":"ForumTopicMessage:message:66797"},"conversation":{"__ref":"Conversation:conversation:66797"},"subject":"Re: ¿Cuál es mi cuenta de Claro Vídeo y mi contraseña? No lo recuerdo","moderationData":{"__ref":"ModerationData:moderation_data:66800"},"body":"

Hola Flore1,

\n

 

\n

Si haces memoria y recuerdas el correo con el que te afiliaste lo que puedes hacer es restablecerla a través del siguiente enlace:

\n

 

\n

https://www.clarovideo.com/peru/reminder 

\n

 

\n

Si no recuerdas absolutamente nada, puedes comunicarte con un asesor a través del ClaroBot para que te brinden esa información y puedas restablecer tu cuenta.

\n

 

\n

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-05-19T21:39:48.153-05:00","lastPublishTime":"2022-05-19T12:39:14.282-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":1809},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/message:66797/message:66800","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:60775":{"__typename":"User","id":"user:60775","uid":60775,"login":"Luz38","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-02T22:15:51.776-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS02MDc3NS03ODUxaUYyMUU5M0ZFNDQwOThCM0M"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:60775"},"ModerationData:moderation_data:66816":{"__typename":"ModerationData","id":"moderation_data:66816","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:66816":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:60775"},"id":"message:66816","revisionNum":2,"uid":66816,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-video"},"parent":{"__ref":"ForumTopicMessage:message:66797"},"conversation":{"__ref":"Conversation:conversation:66797"},"subject":"Re: ¿Cuál es mi cuenta de Claro Vídeo y mi contraseña? No lo recuerdo","moderationData":{"__ref":"ModerationData:moderation_data:66816"},"body":"

Hola!!

\n

 

\n

Lo puedes restaurar con tu correo electrónico, si no recuerdas la contraseña ve por la opción olvide mi contraseña y lo podrás recuperar, también te puedes comunicar por el ClaroBot para que te ayuden.

\n

 

\n

Saludos.

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