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Vane41
Principiante
13-08-2022
Resuelto

¿Cómo saber si se activó los 24 meses gratis de Paramount+ en Claro Video?

Me llego un mensaje de texto con 24 meses gratis de Paramount + (que imagino es el contenido dentro de Claro Video). El tema es que cuando utilizo la app en el Smart Tv y seleccionó una serie de Paramount+ me aparece un enunciado ("la compra de una temporada completa incluye todos los capítulos de la misma") justo debajo del botón de reproducir. 
¿Qué significa? ¿Es solo información o es una compra que luego cargarán al recibo?

 

Gracias a quien pueda aclarar mis dudas

claro video
promoción Claro Video

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    13-08-2022

    Hola Vane41 

     

    Tengo entendido que Claro Video es gratis por 24 meses en la sección Catálogo desde que te registras por primera vez por algún servicio Móvil, Postpago o Fijo.

     

    Aquí te comparto la información que encontré donde te indica cómo debes de registrarte a Claro Video, dale clic aquí para que puedas revisarlo.

     

    Ahora respecto al mensaje que te llegó sobre Paramount+, te recomendaría que puedas validarlo con un asesor a través de ClaroBot, ellos te van ayudar con la información que has recibido quizás tengas una oferta especial por haber renovado o contratado algún servicio.

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Me llego un mensaje de texto con 24 meses gratis de Paramount + (que imagino es el contenido dentro de Claro Video). El tema es que cuando utilizo la app en el Smart Tv y seleccionó una serie de Paramount+ me aparece un enunciado (\"la compra de una temporada completa incluye todos los capítulos de la misma\") justo debajo del botón de reproducir. 
¿Qué significa? ¿Es solo información o es una compra que luego cargarán al recibo?

\n

 

\n

Gracias a quien pueda aclarar mis dudas

","body@stringLength":"509","rawBody":"

Me llego un mensaje de texto con 24 meses gratis de Paramount + (que imagino es el contenido dentro de Claro Video). El tema es que cuando utilizo la app en el Smart Tv y seleccionó una serie de Paramount+ me aparece un enunciado (\"la compra de una temporada completa incluye todos los capítulos de la misma\") justo debajo del botón de reproducir. 
¿Qué significa? ¿Es solo información o es una compra que luego cargarán al recibo?

\n

 

\n

Gracias a quien pueda aclarar mis dudas

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¿Cómo saber si se activó los 24 meses gratis de Paramount+ en Claro Video?","moderationData":{"__ref":"ModerationData:moderation_data:76894"},"body":"

Hola Vane41 

\n

 

\n

Tengo entendido que Claro Video es gratis por 24 meses en la sección Catálogo desde que te registras por primera vez por algún servicio Móvil, Postpago o Fijo.

\n

 

\n

Aquí te comparto la información que encontré donde te indica cómo debes de registrarte a Claro Video, dale clic aquí para que puedas revisarlo.

\n

 

\n

Ahora respecto al mensaje que te llegó sobre Paramount+, te recomendaría que puedas validarlo con un asesor a través de ClaroBot, ellos te van ayudar con la información que has recibido quizás tengas una oferta especial por haber renovado o contratado algún servicio.

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