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DenWilliams
Profesional
12-12-2024
Resuelto

Claro música no funciona

Hola comunidad, que se debe hacer si claro música no funciona, ya limpie cache y reinstalé pero no abre, ¿están haciendo alguna actualización?
Avatar de Zake01
Zake01
Leyenda
12-12-2024

Hola buenas que raro que no puedas abrir Claro Música a mi me funciona perfectamente, puedes probar reiniciando tu equipo si no funciona  te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 123 para que te brinden el soporte correspondiente con el inconveniente que presentas.

Saludos,

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","body@stringLength":"149","rawBody":"

Hola comunidad, que se debe hacer si claro música no funciona, ya limpie cache y reinstalé pero no abre, ¿están haciendo alguna actualización?

","kudosSumWeight":0,"postTime":"2024-12-12T07:51:55.963-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85125_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":55},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hola comunidad, que se debe hacer si claro música no funciona, ya limpie cache y reinstalé pero no abre, ¿están haciendo alguna actualización?

"},"Conversation:conversation:85125":{"__typename":"Conversation","id":"conversation:85125","solved":true,"topic":{"__ref":"ForumTopicMessage:message:85125"},"lastPostingActivityTime":"2024-12-26T12:31:02.429-05:00","lastPostTime":"2024-12-12T08:42:23.361-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:85125":{"__typename":"ModerationData","id":"moderation_data:85125","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:85125_2":{"__typename":"Revision","id":"revision:85125_2","lastEditTime":"2024-12-26T12:31:02.429-05:00"},"AcceptedSolutionMessage:message:85126":{"__typename":"AcceptedSolutionMessage","id":"message:85126","conversation":{"__ref":"Conversation:conversation:85125"},"author":{"__ref":"User:user:168840"},"revisionNum":4,"uid":85126,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-musica"},"parent":{"__ref":"ForumTopicMessage:message:85125"},"subject":"Re: Claro música no funciona","moderationData":{"__ref":"ModerationData:moderation_data:85126"},"body":"

Hola buenas que raro que no puedas abrir Claro Música a mi me funciona perfectamente, puedes probar reiniciando tu equipo si no funciona  te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 123 para que te brinden el soporte correspondiente con el inconveniente que presentas.

\n

Saludos,

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2024-12-12T08:42:23.361-05:00","lastPublishTime":"2024-12-26T12:34:08.422-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":51},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-musica/message:85125/message:85126","readOnly":false,"editFrozen":false,"body@stringLength":"471","rawBody":"

Hola buenas que raro que no puedas abrir Claro Música a mi me funciona perfectamente, puedes probar reiniciando tu equipo si no funciona  te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 123 para que te brinden el soporte correspondiente con el inconveniente que presentas.

\n

Saludos,

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