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Gloria0504
Principiante
18-07-2024
Resuelto

Dónde puedo registrar mi queja

Dónde puedo registrar mi queja por incumplimiento de Claro tengo pantallas de la misma APP que me registran un servicio técnico que ya va 2 días sin cumplir 
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Avatar de Yoverclaro
Yoverclaro
Profesional
18-07-2024

Puedes registrar tu queja por incumplimiento de Claro siguiendo estos pasos:

  1. WhatsApp (Claro Bot): Usa el enlace directo a Claro Bot en WhatsApp para registrar tu queja: Iniciar chat con Claro Bot en WhatsApp.

  2. Teléfono: Llama al número de atención al cliente de Claro al 123 

  3. Proporciona todas las pruebas disponibles, como capturas de pantalla y detalles del servicio técnico incumplido, para respaldar tu queja.
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Dónde puedo registrar mi queja por incumplimiento de Claro tengo pantallas de la misma APP que me registran un servicio técnico que ya va 2 días sin cumplir 

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Dónde puedo registrar mi queja por incumplimiento de Claro tengo pantallas de la misma APP que me registran un servicio técnico que ya va 2 días sin cumplir 

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Puedes registrar tu queja por incumplimiento de Claro siguiendo estos pasos:

  1. WhatsApp (Claro Bot): Usa el enlace directo a Claro Bot en WhatsApp para registrar tu queja: Iniciar chat con Claro Bot en WhatsApp.

  2. Teléfono: Llama al número de atención al cliente de Claro al 123 

  3. Proporciona todas las pruebas disponibles, como capturas de pantalla y detalles del servicio técnico incumplido, para respaldar tu queja.
","body@stringLength":"672","rawBody":"

Puedes registrar tu queja por incumplimiento de Claro siguiendo estos pasos:

  1. WhatsApp (Claro Bot): Usa el enlace directo a Claro Bot en WhatsApp para registrar tu queja: Iniciar chat con Claro Bot en WhatsApp.

  2. Teléfono: Llama al número de atención al cliente de Claro al 123 

  3. Proporciona todas las pruebas disponibles, como capturas de pantalla y detalles del servicio técnico incumplido, para respaldar tu queja.
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\n

Hola buenas lamento los inconvenientes que estás teniendo, los reclamos puedes hacerlos vía online en este enlace: https://www.claro.com.pe/atencion-de-reclamos

\n

 

\n

El plazo máximo de respuesta es de 15 días hábiles y te llegará vía email la respuesta de tu reclamo.

\n

 

\n

También puedes comunicarte con un asesor llamando al 123 o por clarobot ellos te ayudaran a solucionar tu problema.

\n

 

\n

Saludos, 

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