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Avatar de wcondor5
wcondor5
Principiante
16-07-2023
Resuelto

Cuál es mi plan

¿Cuál es el plan actual que tengo? O en qué página puedo informarme mi plan de internet que tengo, porque al correo solo me llega, mi deuda del mes

Mi plan

2 Respuestas

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    18-07-2023

    Hola wcondor5 

     

    Puedes verificarlo en tu recibo de facturación, solo debes ingresar a Mi Claro App (o Mi Claro Web ) visualizalo y descargarlo desde la opción Pagos.

     

    Si tienes algún inconveniente en poder verificarlo puedes comunicarte con un asesor a través de ClaroBot para que puedan ayudarte.

  • Avatar de AnthonyJS
    AnthonyJS
    Leyenda
    18-07-2023

    Hola wcondor5. ¿Qué tal?

     

    ¡Ver tu plan contratado es muy fácil!, sólo debes descargar la App de Mi Claro y allí mismo verás cual es tu plan así como los detalles de consumos.

     

     

    Para descargar la App puedes hacerlo mediante:

     

    -Google Play (Android)

    -Appstore (IOS)

    -App Gallery (Huawei)

     

     

    También tienes otros canales de atención al cliente como ClaroBot donde te podrán indicar que plan tienes.

     

     

    Espero haberte ayudado.

     

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Cuál es mi plan","moderationData":{"__ref":"ModerationData:moderation_data:80536"},"body":"

Hola wcondor5 

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Puedes verificarlo en tu recibo de facturación, solo debes ingresar a Mi Claro App (o Mi Claro Web ) visualizalo y descargarlo desde la opción Pagos.

\n

 

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Si tienes algún inconveniente en poder verificarlo puedes comunicarte con un asesor a través de ClaroBot para que puedan ayudarte.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-07-17T22:21:39.195-05:00","lastPublishTime":"2023-07-18T09:53:22.273-05:00","metrics":{"__typename":"MessageMetrics","views":7642},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:80528/message:80536","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:71060":{"__typename":"User","id":"user:71060","uid":71060,"login":"AnthonyJS","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-07-22T16:50:44.328-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS03MTA2MC01Nzc5aURBNzhENDM1NjkxNjkyMjE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:71060"},"ModerationData:moderation_data:80537":{"__typename":"ModerationData","id":"moderation_data:80537","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:80537":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:71060"},"id":"message:80537","revisionNum":4,"uid":80537,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:80528"},"conversation":{"__ref":"Conversation:conversation:80528"},"subject":"Re: Cuál es mi plan","moderationData":{"__ref":"ModerationData:moderation_data:80537"},"body":"

Hola wcondor5. ¿Qué tal?

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¡Ver tu plan contratado es muy fácil!, sólo debes descargar la App de Mi Claro y allí mismo verás cual es tu plan así como los detalles de consumos.

\n

\n

 

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Para descargar la App puedes hacerlo mediante:

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-Google Play (Android)

\n

-Appstore (IOS)

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-App Gallery (Huawei)

\n

 

\n

 

\n

También tienes otros canales de atención al cliente como ClaroBot donde te podrán indicar que plan tienes.

\n

 

\n

 

\n

Espero haberte ayudado.

\n

 

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