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Avatar de Oscartitor12
Oscartitor12
Principiante
09-03-2023
Resuelto

¿Por qué no se han comunicado conmigo para la instalación?

Contrate un paquete de internet y cable para mi casa y quedaron en contactarme para la instalación, han pasado varios días y no recibo llamadas ni correos, llamo a los canales de ayuda y nadie me da una solución.

Claro Hogar
instalación

1 Respuesta

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  • Avatar de AndersonJgarcia
    AndersonJgarcia
    Leyenda
    10-03-2023

    Hola ¿que tal? 😉

     

    He sido técnico instalador por varios años. Me gustaría responder sus dudas. 

     

    Cuando se genera una instalación hay un plazo máximo para hacer la visita técnica. Por lo general son 48 horas. Lamentablemente a veces no se puede cumplir ese plazo debido a la gran cantidad de solicitudes que hay.

     

    Me ha tocado atender clientes molestos con más de una semana en espera. Al llegar al domicilio claramente me encuentro al cliente enojado reclamando que tiene más de una semana esperándome, ¿qué donde estaba yo? Jajajajaja

     

    En fin, literalmente eso es lo que pasa, hay otro contratiempo sino ese, la gran demanda de instalaciónes solo queda esperar un poco. 

     

    Espero haberte ayudado. 😉👍 Si fue así no olvides marcar como solución y darle like. Gracias

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¿Por qué no se han comunicado conmigo para la instalación?","moderationData":{"__ref":"ModerationData:moderation_data:79057"},"body":"

Hola ¿que tal? 😉

\n

 

\n

He sido técnico instalador por varios años. Me gustaría responder sus dudas. 

\n

 

\n

Cuando se genera una instalación hay un plazo máximo para hacer la visita técnica. Por lo general son 48 horas. Lamentablemente a veces no se puede cumplir ese plazo debido a la gran cantidad de solicitudes que hay.

\n

 

\n

Me ha tocado atender clientes molestos con más de una semana en espera. Al llegar al domicilio claramente me encuentro al cliente enojado reclamando que tiene más de una semana esperándome, ¿qué donde estaba yo? Jajajajaja

\n

 

\n

En fin, literalmente eso es lo que pasa, hay otro contratiempo sino ese, la gran demanda de instalaciónes solo queda esperar un poco. 

\n

 

\n

Espero haberte ayudado. 😉👍 Si fue así no olvides marcar como solución y darle like. Gracias

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