Les saluda Haguz, Super Usuario de la Comunidad Claro 😊
¡Comencemos!
¿Tienes una línea móvil Claro postpago o prepago? Si la respuesta es sí, quédate aquí.
¿Sabías que puedes descargar el detalle de tus consumos desde la app Mi Claro? 🤔
Es posible que en algún momento vayas a necesitar ciertos datos acerca de los consumos que realizas en tu línea móvil, ya sea el detalle de consumo de gigas o el reporte de llamadas entrantes y salientes o de los mismos SMS que has enviado.
Bueno, ¡basta de seguir solicitándolo con un asesor! ¡Aquí te explico cómo obtener la info!
Consumo de gigas
Paso 1: Descarga la app Mi Claro
Paso 2: Dirígete a Saldo Disponible > Te quedan xx de xx GB > Consumo de gigas
En la pantalla vas a visualizar el consumo de los últimos 6 meses, también podrás ver el promedio y el total acumulado.
Detalle de llamadas y SMS
Paso 1: Da clic en "Te quedan xxx Min de xxx Min"
Paso 2: Registro de llamadas
Paso 3: Selecciona "Detalle de llamadas salientes y entrantes"
En esta pantalla también podrás suscribirte a la Facturación Detallada 👌🏻
Paso 4: Te llevará a un link externo de la web Mi Claro para que descargues el reporte o te lo envíes por correo. Ahí mismo podrás descargar el detalle de los SMS.
¿No les pareció sencillo?
¡Inténtalo! Te ahorrará un montón de tiempo, aprendamos a auto atendernos 🙌🏻
Y nada chicos, espero haber aportado con algo.
¡Hasta la próxima!
Actualizado 10-26-2021
Versión 10.0
Sin comentariosSé el primero en comentar
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¡Hola!
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Les saluda Haguz, Super Usuario de la Comunidad Claro 😊
\n
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¡Comencemos!
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¿Tienes una línea móvil Claro postpago o prepago? Si la respuesta es sí, quédate aquí.
\n
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¿Sabías que puedes descargar el detalle de tus consumos desde la app Mi Claro? 🤔
\n
\n
Es posible que en algún momento vayas a necesitar ciertos datos acerca de los consumos que realizas en tu línea móvil, ya sea el detalle de consumo de gigas o el reporte de llamadas entrantes y salientes o de los mismos SMS que has enviado.
\n
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Bueno, ¡basta de seguir solicitándolo con un asesor! ¡Aquí te explico cómo obtener la info!
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Consumo de gigas
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Paso 1: Descarga la app Mi Claro
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Paso 2: Dirígete a Saldo Disponible > Te quedan xx de xx GB > Consumo de gigas
\n
\n
En la pantalla vas a visualizar el consumo de los últimos 6 meses, también podrás ver el promedio y el total acumulado.
\n
\n
\n
\n
Detalle de llamadas y SMS
\n
\n
Paso 1: Da clic en \"Te quedan xxx Min de xxx Min\"
\n
Paso 2: Registro de llamadas
\n
Paso 3: Selecciona \"Detalle de llamadas salientes y entrantes\"
\n
\n
En esta pantalla también podrás suscribirte a la Facturación Detallada 👌🏻
\n
\n
\n
Paso 4: Te llevará a un link externo de la web Mi Claro para que descargues el reporte o te lo envíes por correo. Ahí mismo podrás descargar el detalle de los SMS.
\n
\n
\n
¿No les pareció sencillo?
\n
\n
¡Inténtalo! Te ahorrará un montón de tiempo, aprendamos a auto atendernos 🙌🏻
\n
\n
Y nada chicos, espero haber aportado con algo.
\n
\n
¡Hasta la próxima!
","body@stringLength":"5193","rawBody":"
¡Hola!
\n
\n
Les saluda Haguz, Super Usuario de la Comunidad Claro 😊
\n
\n
¡Comencemos!
\n
\n
¿Tienes una línea móvil Claro postpago o prepago? Si la respuesta es sí, quédate aquí.
\n
\n
¿Sabías que puedes descargar el detalle de tus consumos desde la app Mi Claro? 🤔
\n
\n
Es posible que en algún momento vayas a necesitar ciertos datos acerca de los consumos que realizas en tu línea móvil, ya sea el detalle de consumo de gigas o el reporte de llamadas entrantes y salientes o de los mismos SMS que has enviado.
\n
\n
Bueno, ¡basta de seguir solicitándolo con un asesor! ¡Aquí te explico cómo obtener la info!
\n
\n
Consumo de gigas
\n
\n
Paso 1: Descarga la app Mi Claro
\n
Paso 2: Dirígete a Saldo Disponible > Te quedan xx de xx GB > Consumo de gigas
\n
\n
En la pantalla vas a visualizar el consumo de los últimos 6 meses, también podrás ver el promedio y el total acumulado.
\n
\n
\n
\n
Detalle de llamadas y SMS
\n
\n
Paso 1: Da clic en \"Te quedan xxx Min de xxx Min\"
\n
Paso 2: Registro de llamadas
\n
Paso 3: Selecciona \"Detalle de llamadas salientes y entrantes\"
\n
\n
En esta pantalla también podrás suscribirte a la Facturación Detallada 👌🏻
\n
\n
\n
Paso 4: Te llevará a un link externo de la web Mi Claro para que descargues el reporte o te lo envíes por correo. Ahí mismo podrás descargar el detalle de los SMS.
\n
\n
\n
¿No les pareció sencillo?
\n
\n
¡Inténtalo! Te ahorrará un montón de tiempo, aprendamos a auto atendernos 🙌🏻
\n
\n
Y nada chicos, espero haber aportado con algo.
\n
\n
¡Hasta la próxima!
","kudosSumWeight":5,"postTime":"2019-06-04T10:49:32.707-05:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0yMDgxNy04MzgzaTUzNjdCRThBRUJENzM5QTM?revision=10\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0yMDgxNy04Mzg1aTlGODExNEYxNUIxQTE2MTU?revision=10\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0yMDgxNy04Mzg2aUM3RDY4NDAxOTlEM0IxRTE?revision=10\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Consumo 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